Extensive international experience within sales, export, administration, HR, business development, and hospitality industry. Over 10 years experience in sales. Excellent communication and marketing skills. Refined interpersonal skills with a solid network. Management experience both in the field and at the corporate level; Enthusiasm, loyalty, integrity, motivation, and good judgment

Work History

Work History
Jun 2007 - Oct 2009

Unit Manager

Capella Play ApS
Coordinating sales activities and driving marketing campaigns; handling diverse media activities. Implementing cost-saving strategies. Reporting cost-benefit analyses to the Financial Controller. Planning staff schedules; training and recruiting staff; developing and controlling operational procedures. Ordering F&B; controlling hygiene standards in accordance to the Danish Veterinary & Food Administration. Liaising with schools and various children institutions; facilitating these institutions activities.
Oct 2004 - Sep 2006

Sales Manager

Y3G Mobile Phones
Direct sales activities. Participating in marketing campaigns; handling diverse media activities. Requesting price quotations. Ordering and purchasing mobile phones. Developing and controlling transport and logistic procedures. Liaising with business partner (suppliers and customers) Facilitating commercial activities between partners.
Jul 2005 - Aug 2005

Project Assistant

Translating the company’s webpage and software instructions to Portuguese. To provide customer support to the Brazilian and Portuguese markets.
Apr 2003 - May 2005

Project Coordinator

PONTO Cultural Center
Planning and coordinating cultural activities for Europaschulles Portuguese dept. (Grundschule Neues Tor). Fund raising and sponsorship programs; developing partnerships with other cultural institutions. Accounting and financial duties; preparation of budget and financial reports. PONTO Cultural Center is a non-profit organization focused on the artistic and intellectual development of children with foreign background in Berlin. Obtaining the support and funds from HCA Foundation and the Danish Embassy in Berlin was one of my great accomplishments at PONTO. With their support and the children's commitment, PONTO was awarded 1st place in the 9th edition of the "Karneval der Kulturen" in 2005.
Oct 2000 - Feb 2001


Headline Flemming Kommunikation ApS
Translating the daily headlines of Spanish and Portuguese newspapers into English. Updating the webasite and making the daily news from all EU countries available to politicians in Brussels.
Aug 1996 - Mar 1998

Department Manager

Hotel do Frade & Golf Resort
Managing operations and procedures of all leisure activities in the hotel; promoting the hotel’s products and services; developing marketing campaigns; expanding booking facilities and reservations status; managing the hotel’s travel agency (Mambo Jungle) and the sport activities (on the beach, at tennis court and in the ranch). Planning long term goals and business plans. Supervising the preparation of budgets and financial reports. Supervising purchases and procurement activities; controlling equipment maintenance. Recruiting and training staff; organizing staff meetings and seminars. Acting as liaison with civic and private organizations; planning and sponsoring various events; collaborating with several local companies. Representing the Hotel in diverse occasions at local Tourism Government Department.
Jun 1995 - Jan 1996

Sales Supervisor

South Brazil Imp.&Exp. Ltda.
Controlling budget and store sales activities. Coordinating marketing campaigns . Carrying out market analyses and keeping up-to-date customers database. Refining high performance systems dedicated to customer service and logistics.
Jun 1992 - Apr 1995


Inter-Continental Hotel Rio
Assisting guests with general information. Booking reservations, front desk duties and checking in and out hotel clients. Handling administration and guests’ correspondence. Ensuring the efficient operation of the hotel’s communication system. During this period, I received two awards: Employee of the Month OCT/94 and Employee of the Year DEC/94. I was the only employee to be commended two years consecutively in the annual audit report.
Oct 1991 - Mar 1992

Room Attendant Manager

The Charter at Beaver Creek Resort
Supervising and training staff. Preparing and updating the weekly schedules. Organizing staff meetings. Inspecting rooms for cleaning standards and excellence in room presentation. Restocking room service stations. Preparing daily room service specials to hotel guests. Taking additional room service as phoned in by guests. Maintaining alcoholic and non-alcoholic beverages control; preparing closing and opening room service duties.
Jan 1990 - Sep 1991

Travel Agent - Domestic Market Supervisor

Solturismo Travel Agency S.A.
Assisting corporate clients and walk-in customers by handling every aspect of travel services. Preparing the fortnightly financial statements to air lines in line with IATA’s policies. Within this period, Solturismo Agency grew almost 400% in net revenues jumping from the 227th position to the 74th position in the Brazilian Agencies Rank List – ABAV. Most of this revenue originated from domestic market sales department, which was under my supervision.
Aug 1988 - Dec 1989

Account Manager

Super Lojas Bakana Ltda.
B2B toys retailing. Selling toys to medium and large companies for the occasion of Christmas parties. Assisting human resource personnel of these companies in the selection and categorization of gifts for the employees’ children.