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Core Competencies

  • Excellent grasp of the dynamics involved in ‘calling’ atmosphere while dealing with international customers. 
  • Expertise in handling offline complaints for customers.
  • Working as a backup to my Team Leader,motivate team members and always have positive approach very patient and beleve in hard work at the same time smart work as well

Changing the Face" can change nothing... but... "Facing the Change" can change everything...

Objective

Sr Customer Care Executive with a work experience of over 3.5 years in the areas of Process Management, Operations & Team Management looking for a full-time position & assignments  with a growth oriented organization of repute.

Work experience

Sr Advisor

HCL Technologies BPO Services Ltd
Jul 2006Aug 2007

Sr Advisor

Hero ITS

Education

Apr 2003Apr 2006

B.A. Pass

Agra University

References

Karan Bhardwaj

I have been working under Mr Girdhar for the last 2.5 years

Akhil Girdhar

I have been working under Mr Girdhar for the last 2.5 years