Work experience

Work experience
May 2011 - Present

Senior Portfolio Performance Manager


Responsible for delivering the Mobile Data Services P&L (circa £300m for 2012); includes all mobile data products (bundles, PAYC data) and multimedia & content offering (apps, video & TV, music, MMS). Headed a team of 2 managers

• P&L Management

Led the delivery of Mobile Data Services P&L, supported 2013 budget and 5YP from a data perspective, reported on Data Monetisation KPIs (ARPU, AUPU, yield, network cost, services adoption) at a Board level and Regulatory level (Ofcom) and influenced new tariffs and data propositions (including 4GEE)

• Marketing strategy

Translated the market and consumer insight trends and strategic long-term priorities for EE (5YP targets) into a Data Monetisation marketing plan, incorporating key product performance and customer experience improvement initiatives to support the growth of data revenues

• Commercial Performance improvement

Identified, sized and delivered revenue improvement and cost saving initiatives

• Customer Experience improvement

Scoped and defined new customer experience for Mobile Data Services in order to educate customers on their data usage and support the adoption of growing multimedia and content propositions

• Senior leadership influence

Permanent attendee of the Marketing Network Steerco (co-shared by EE CMO and CTO), instrumental in strengthening the alignment between consumer marketing priorities and network capabilities

• Line management

Managed a Portfolio Manager (objectives, reviews, evaluation, development plan, one-to-one sessions) and a Reporting Manager (action plans, one-to-one sessions – dotted-line management)

Aug 2010 - May 2011

Senior Consultant in Strategy

AMR International

Responsible for strategic positioning analysis as part of acquisition or carve-out processes and for the definition of growth strategies. Managed project teams of 1 to 4 resources

• Strategic due diligence and market analysis

Appointed to analyse market dynamics, competitive landscape and the strategic positioning of companies as part of acquisition or carve-out processes

• Integration and growth strategy

Provided full growth strategy business cases for companies seeking a quick strategic turnaround, identifying market entry scenarios and investigating ideal target companies for takeover opportunities

• Team management

Managed teams of junior consultants, freelancers and researchers, setting project objectives, assessing performance and providing feedback

Sep 2005 - Aug 2010

Senior Consultant in Strategy and Management

Kurt Salmon (ex Deloitte), Telco & Media Practice

Led strategy, marketing and project management assignments to support businesses seeking to develop new activities, optimize operations or redefine their growth strategy. Managed junior consultants

• Marketing Strategy

Undertook strategic market reviews and business planning for the launch of new services and products, including portfolio definition and go-to-market strategy

• Product Development

Led product definition (storyboarding, design…), managed 3rd parties, planned trials (proof of concept, focus group, qualitative & quantitative trials …), briefed front line teams and supported go-to-market

• Organisation optimisation

Assessed performance gap, identified gap closure initiatives, built ROI forecast models, structured transformation programs and delivered cross-functional initiatives

• Business modelling & P&L forecasting

Delivered complex business cases and business models within short deadlines; conducted financial P&L forecasting and ROI analysis

• Project management

Responsible for the end-to-end project management of product launch as well as of performance improvement and large-scale operational projects: progress tracking, KPI monitoring, change management, etc.

• Team coordination and management

Coordinated large cross-functional teams and engaged with senior Management at CXO level, managed junior consultants

2002 - 2003

Junior Account Manager for the Thomson Account

Orange Business Services

Responsible for the Americas and Asia Pacific regions of a corporate account

• Account management

managed the network migration project for the Americas and Asia Pacific regions, monitored migration and 3rd parties activity, tracked project progress and ensured revenue accuracy

• Process optimisation

Reduced the sales-to-cash cycle by setting up optimized workflows and training fellow employees in the use of a new Sales Force Automation system


1998 - 2002

Masters in Management (Top-Tier French Telecom Business School)

Management SudParis
• Majors: NICT (New Information and Communication Technologies) and e-Business • Included 2 years of scientific preparatory classes for French Business and Engineering Schools • GPA 13/20 (UK equivalent 2:1)



Design and Media editing

Image and photo editing with Paint Shop Pro, Adobe Photoshop Video editing with Adobe Premiere Web editing with Macromedia Dreamweaver


  Visual Basic (complex macros, forms...) HTML (developed a betting website)  

Microsoft Office Suite

Expert in the use of Word, PowerPoint, Excel, Access, Visio Used them as a daily tool as a consultant Trained fellow consultant to the use of Excel, Access and Powerpoint