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Work experience

Aug 2007Nov 2009

IT Consultant

Chichunk Inc.
Consulted at Bank of Calyon & Motorola & Dept of education First + Second level network support for desktops, laptops and printers Investigates and resolves computer software and hardware problems; via email or the telephone Works in Bank of Calyon's data center (NOC). Using IP monitor to monitor Cisco 6500 switches, routers, and servers Contacts hardware and software vendors to request service regarding defective products. Assist in ongoing IT projects and goals for Motorola's wireless and Bluetooth testing Install Cisco 650X, 3560, Cisco LWAPP, wireless AP, Wireless Controller 4402, Routers on all public school
Mar 2004Aug 2007

LAN/WAN technician

Responsible for technology services to customers and users, and maintain and support network systems and devices. Network Engineer functions included configure, monitor, and support Cisco routers, Cisco PIX Firewall, Netscreen Firewall and wireless Linksys routers to ensure high availability. Investigate and troubleshoot network related access issues and provided timely resolution. Support extensive End User community, monitor 2000/2003 Windows Server, Windows XP, and troubleshoot PC desktop and laptop connection and configuration problems. Support and maintain servers to ensure high availability.
Aug 2001Mar 2004

Infrastructure System Engineer

ITELX Communication Inc
Network Engineer functions included project planning, installation, and configuration for VOIP using Cisco routers and Catalyst switches. Administrator for Network Security Devices, responsibilities included installation and configuration of Nokia Firewall, Watch Guard, CheckPoint Firewall, Cisco 2600, Cisco 5300, and Cisco PIX firewall. LAN Administrator functions included maintain, monitor and support exchange servers, DNS, Ciscowork2000 and Lucent Excel2000 switches. Network hardware and software upgrade, operations maintenance, network monitoring, analyze and diagnose network problems. Setup and build the infrastructure of VOIP and call accounting using Lucent Excel 2000. Setup WAN and T3 circuit in Co-Locate data center in NYC and monitor the network from remote for all Cisco switch and router. 3Com
Mar 1999Aug 2001

System Engineer

Provided installation, configuration and support to CoreBuilder products, Superstack Layer 2&3 switches, PathBuilder, NetBuilder routers, ATM switches, Wireless AirConnect and Firewall. Installed and configured HP Openview on NT server platform. Installed and configured Transcend to monitor network via SNMP. Configured VLAN, NAT, VRRP, VPN, RIP, OSPF, and VOIP Telephony systems. Respond to Network Operation Center service tickets. Provided technical knowledge and support to resolve network problems.



Queens Borough Community College, Computer Technologies