Director of Financial Aid Sales
ITT Technical Institute
Led staff to effectively package new students to maximize funding and increase student enrollment in close partnership with admissions department. Implemented sales goals, budgets and staffing plans by analyzing quarterly statistical sales data. Conducted weekly staff meetings, quarterly finance workshops, new student orientation presentations, and “Annual Operations” PowerPoint presentation to executive management.
* Turned around department standing from 10th to 1st place in district within first year as Director through staffing restructuring, implementing new policies and procedures, creating various tracking reports, fostering a stronger relationship with admissions and using enthusiastic motivation for the team.
* Overachieved market plan and prior year start goals by at least 110% for 7 consecutive quarters by developing a new partnership with admissions and creating streamlined policies and procedures.
* Reduced student accounts receivables by 75% within first quarter and maintained each subsequent quarter by maximizing funding options, ensuring timely loan disbursements, daily reconciliation of accounts, maintaining 95% or higher quarterly “repackaging” rates, and implementing new student payment procedures to decrease delinquent student payments from 10% to less than 1%.
* Awarded “District Achievement Award” 5 times for exceeding sales goals and partnership with admissions.