Supervised ten employees, conducted interviews, hiring, terminations, orientations, and bi-weekly staff meetings. Completed written performance reviews. Updated procedural manuals. Trained staff to process fund-to-fund transfers, 403B, 401K, 401A, and 457B contributions. Effectively processed one-time payments and disbursed periodic contributions to organizations for IRAs, Roth IRAs, 529 Plans, single premiums, capital transfers, retirement funding, and retirement trust investments. Performed daily reconciliations of all received checks, wires, and lockbox funds. Prepared weekly, monthly, and quarterly production reports broken down by employee, market sector, and the sales office. Processed and rolled over retirement funds for up to 1300 clients weekly. Assisted in the collection, processing, and investment of $5.8M rollover dollars from 500+ institutions within 48 hours. Communicated daily with 35 sales offices nationwide.Spearheaded initiative that successfully converted six sales offices to an automated money transfer system. Increased incoming transfer dollar volume by 70% to $18M from 6 offices within 2 ½; months.Eliminated late or inaccurate commission payments by leading a month-long project with 20 employees from various departments. Successfully resolved over 400 issues, eliminated multiple statements, and automated records.; Selected as a member of the International Who's Who of Professional Management for taking part as Subject Matter Expert in two Six Sigma projects. Selected by Senior Management and peers for outstanding work ethics, knowledge of the tasks, and maintaining integrity and professionalism.