Richard is a true professional in every sense of the word. Working with him in Japan was an absolute pleasure. He was a subject matter expert in his field, and I routinely counted on his opinion and his knowledge in making decisions and recommendations to senior leaders. When I I needed an opinion or an assessment, I sought out Richard first. When I needed assistance, Richard was always the first to offer even though assisting me added to his already full schedule. There was certainly a void when he left. There is no better!