Sompob Ekkhot

Sompob Ekkhot

Objective

To acquire career opportunities in the field of MBA, concentrating on the information system management and providing technical assistance and support to computer user. My studies have generally dealt with comprehensive knowledge and skills in information technology and my work history includes all areas of operating system, networking, and IT services.


Work History

Work History

Owner

Apr 2012 - Mar 2016
Thai Room Restaurant

Operation of all restaurant's job

Technical Support Engineer

Aug 2011 - Mar 2012
Teleperformance, USA

Assist customers with their inquiries regarding service and possible support.

Access multiple computer systems and answers questions regarding technical and billing aspects.

Solve multiple complex issues over the phone.

Troubleshooting computer software and hardware.

Provide account assistance and perform account research.

Diagnose determining factors for customer issues and implement a fix in system for the issues.

Follow up with customers to ensure the issue was fully resolved.

IT & Marketing Manager

Feb 2010 - Aug 2011
Wattana Thai Restaurant INC

Setup and maintain software of restaurant management system

Create and update company's website

Install and maintain CCTV system

Restaurant supply ordering

Planing employees' working schedule

Prepare administrative reports

Ensure customers' satisfaction

IT Consultant

Sep 2006 - May 2007
Outsource Consulting Center Co.,Ltd

Troubleshoot errors of computer software and hardware

Installing and turning Oracle Database and Thai Localization

Installing and turning operating systems including Window 98, NT, 2000, 2000 Server, XP, and 2003 Server

Support and configure LAN and WAN systems

Install and update Anti-virus systems

Ending users support

Co-Coordinator projects

IT Support

Sep 2005 - Sep 2006
Thai Pride Cement Co., Ltd.,

Implement and maintain LAN and WAN systems

Troubleshoot errors of computer software and hardware

Implement and maintain Firewall system

Setup and maintain Mail Server (Lotus Notes)

Implement and maintain File Sharing Server

Configure and maintain sharing printer system

Setup and maintain PABX system (Telephone system)

Create and update company's website (www.tpcc.co.th)

Working on Server systems and computer workstations

Working on Active Directory server

Working on networking, anti-virus, and backup systems

Ending users support

Computer Technician

Mar 2004 - Sep 2005
Mektec Manufacturing Thailand Ltd

Implementing and turning server operating systems

Working on LAN and WAN systems

Setup and turning Mail server (Lotus Notes)

Install and setup CCTV system

Install and configuration sharing printer system

Troubleshoot errors of computer software and hardware

Performing as an assistant of ORACLE DBA

IT Consulting

Ending users support

Education

Education

Master of Business Administration

Sep 2008 - Feb 2010
Keller Graduate School of Management