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Work History

Jan 2015Present

Senior System Consultant (Windows)

NCS Pte Ltd.

Working in G-Cloud as windows system consultant  and provide technical support to government Agency like HDB, IDA,ICA,MCCY,NPB,PA,SCDF,Sinagpore Customs,SPF,Vital,State Courts etc.

  • Check and Ensure that all the Daily Backup for Servers is Successfully Run as configured in the Backup Schedule.
  • Perform Windows OS Patching of Windows Server 2003,Windows 2008,Windows 2012.
  • Update Antivirus. Check Health Check of All Servers Like check Active Alerts, Critical Alerts, Server Availability, Event Analysis, Memory Performance, Paging File Performance, Physical Disk Performance.
  • Perform deployment of SR  and resolve Incident .
  • Perform Snapshot of Servers in Vmware
  • Managing Windows 2008 /2003, Active directory, OS hardening,  Back up & Restore, IIS, SSL configuration.
  • coordinate with Network team for incident related to Network ,Firewall, Load balancer etc.

PROFILE

Total 11 Years of strong experience in IT Managed and Infrastructure Services Support Engineer. Trainings and Certifications on various technologies like CCNA, MCSE, RHCE, etc. Monitor entire network infrastructure maintenance for data & voice. Perform the LAN & WAN management such as maintaining connectivity between PCs, workstations, servers, and other network devices Perform the network related incident and change management. Manage and maintain inter networking devices, managed switches, wireless access point, print server, File Server, Mail Server, FTP Server, web Server. Provide technical support and solutions to Network users' desktops & notebooks for software installation & troubleshooting both. Managing mail server administration & troubleshooting for users' mails & internet related problems. Projects Handled

Jan 2013Present

Sr System Administrator

NIIT TECHNOLOGIES PTE LTD , SINGAPORE

working as‘ Sr System Administrator' with‘ NIIT Technologies Pte. Ltd.' at Singapore Location.

Clients:URA

  • Check and Ensure that all the Daily Backup for Servers is Successfully Run as configured in the Backup Schedule.
  • Managing Windows 2003 and Windows 2008 Server Check Event Log and Ensure there are no Errors, Check Disk Space, CPU Utilization and Memory Utilization in all Servers,
  • Update Antivirus. Check Health Check of All Servers Like check Active Alerts, Critical Alerts, Server Availability, Event Analysis, Memory Performance, Paging File Performance, Physical Disk Performance,
  • Process Queue of All UAT and Production Servers Windows Server Patch Management
  • Maintain Server Uptime as per the SLA.,
  • Managing Windows 2008 /2003: Active directory, DNS, domain controllers, File Server, Print Server, Server Sizing, Clustering, RAID Configuration, OS hardening, routing & remote access, disaster recovery, Back up & Restore, Terminal Services, IIS, SSL configuration, Administration, backup-restore mailbox, monitoring & tracking,
  •  Hands-on experience on IBM, HP System-x Series. Storage and Backup: 
Jan 2008Jan 2013

Sr System Administrator

Nascent Info Technologies P

Company Name : Nascent Info Technologies Pvt. Ltd

Company Description : Nascent has been one amongst the top notch IT service Providers of India. backed by a team of highly qualified Professionals. With leading-edge technology and state of the art infrastructure, nascent is special designed and equipped for KPO, BPO, ITES, DATA CENTER. Nascent's Partners are Microsoft, Symantec, Avaya.

Job Profile: Sr. Network Admin/Sr System Admin

Clients:-GUVNL, GSPC, PGVCL, MGVCL, GSECL, GETCOGUJARAT, UGVCL, IITE(INDUS INSTITUTE OF TECHNOLOGY), HITECH ELASTOMER, SANDESH LTD, CM OFFICE, KENSVILLE GOLF CLUB

Job Description :

Management of  Server, Router, Firewall, Network Experience on DNS Server(Windows 2003 Server)

  • Experience on Web Server(Windows 2003 Server) Web hosting
  • Experience on Web Server(Linux Webserver, Apache, MySql)
  • Experience in The design and implementation of a WiFi internet-café, Hotels & Resorts
  • Experience on Linux Mail Server(PostFix, Qmail)
  • Designing and Implementing IT Infrastructure, LAN/WAN Design and Data center architecture
  • Experience on MS Sql Server 2005 Management of Co-Located Server of Customers.
  • Experience on Cyberoam Firewall
  • Experience on MikRoTik Router.
  • Nascent was distributor of Airtel so we have to installation of Lease Lines using Wireless Links, so good knowledge of installation of Lease lines and Wireless Links using different wireless Equipments
  • Management of Windows 2003 Servers with High Availability(Load Balancing)
  • Managing access to Data(by the authorized users).
  • Defining and implementing the data access policies.
  • Planning and implementing the most advanced security technology
  • Operating System Hardening. Auditing of number of intrusions detected,
  • firewall attacks, virus attack, etc.
  •  Management of Data backup, Management of Log Sheet of Data backup taken, 
  • Ensure Proper Storage of Media to prevent Dataloss.
  • Perform, Risk Analysis, define Data Security Policy,
  • Worked as a Project Lead for DR SITE built Project for our Client GUVNL with the Facility like Ups, DG Set, Access Control, Electrical Work, Precision Air-conditioning, FM 200, CCTV based video surveillance system, Automatic water Leak Detection system, Networking, Lightning Protection in the premises Site Survey for Wireless Link Implementation, Installed more than 20 Wireless Link Across Ahmedabad on Different wireless Equipments like Nano Station
Nov 2005Jan 2008

System Engineer

Guj Info Petro Ltd

Company Description:.(GIPL) promoted by GSPC provides Internet Bandwidth, Various IT related Services, IT project consultant as a Total Solution Provider/Nodal Agency to prestigious Corporate, Educational Institutes and Government Departments etc.

Clients: DEEPKIRAN FOODS PVT LTD UNIMARK REMEDIES, CIRCUIT SYSTEM, AZURE, ILINK INFOSOFT, GLOBAL TECH, HYUNDAI SG HIGHWAY, ICFAI

Job Responsibility-

  • Provide onsite technical support & resolved multiple issue of network Successfully connected branches of co-operative banks, financial organizations across the state and also led projects of ISRO's various units to meet the customer requirements
  • Managing uptime and meeting customer SLA's(Service Level Agreement) Ensuring availability of all networking & communications services and support on a 365 x 24 basis(Across India) Generating reports utilizing and updating existing NMS tools with Network Tools Defining escalation metrics & roles & responsibilities at higher level
  • Good working knowledge of network and security technologies. Hands on Experience on Servers, Modems(Dial Up/ISDN/Leased Line), Routers configuration, DSL Modems/Routers, VOIP Phones/Gateways, Layer-2/3 Switches, wireless Radio Modems/Routers, Firewall/VPN Devices, IP Video Surveillance, etc.
  • Knowledge of Local Area Networks, Wide Area Networks, VLAN, Access Control Lists, etc.
  • Interpreted complex diagrams, work orders and plans to set-up new projects.
  • Administering Ahmedabad, Rajkot, Gandhidham Networks and making new connection of cable users and leased line customers and giving them right bandwidth flow Bandwidth and IP Address Management.
  • Monitoring of Wireless Links and monitoring of Routers, Switches, Servers and Backbone Network Technical support on TCP/IP, sub netting, NAT, ACL etc.
  • Responsible for site survey for Wireless Networks Implementation.
  • Handling entire office Network Infrastructure for VOICE, VIDEO & DATA.
  • Installation & troubleshooting of Active Directory, DNS & IIS Server.
  • Configuration & implementation of Secure FTP server,
  • Also responsible for assigning rights to users, installation & troubleshooting of Active Directory, Microsoft Outlook, Symantec Anti-Virus Server, Tally Server, etc.
  • Management of Data backup, Management of Log Sheet of Data backup taken, Ensure Proper Storage of Media to prevent Dataloss. Perform, Risk Analysis, define Data Security Policy, Operating System Hardening. Auditing of number of intrusions detected, firewall
Aug 2004Nov 2005

Technical Support Executive@ Ahmedabad Head Office.

Icenet.Net Ltd

 Job Profile-Technical Support Executive@ Ahmedabad Head Office.

Job Duration-15 Months(from 26th 2004 Aug to 15th Nov 20005)

Job Responsibility-

  • Providing Technical Support to Leased Line, Broadband Users, Dial Up Internet Users, VPN, Ineternet, Intranet, Voip.
  • Diagnosing and resolving technical problems in a multi-user environment. Serve as the initial point of contact for resolution of desktop/workgroup-related problems.
  • Troubleshoot, research, diagnose, document, and resolve technical issues surrounding Windows NT, Windows 2000 Professional, MS Office, e-mail, Internet connections, and hardware/peripherals.
  • Daily Monitoring the status of active users connected with different RAS servers like Cisco 5300 server, Ascend-Lucent server & 3COM server, and Monitoring the online connected Broadband Users in Cyberoam Server.
  • Providing online voice based technical support to dial-up internet users, ISDN internet users, broadband cable users.
  • Technical troubleshooting skills, positive work ethic, dedication to teamwork, and ability to communicate technical concepts to end users Configuring Dial Up Connection, and Troubleshooting Dial Up Connection Problems Earned a reputation for quickly responding to trouble tickets, prioritizing user requests, and resolving complex issues.
  • Successfully resolve hundreds of issues monthly without requiring escalation to a higher tier 
Jan 2000Dec 2003

University(Name and Country)

IGNOU

Bachelor in Information Technology from IGNOU

Education