- In house technical training.
- Discuss on pending repair order (RO) due for diagnosis.
- Evaluate and maintain Technical skill matrix.
- Calibration of tools and equipment.
- Follow up of recommended diagnostic procedures.
- Root cause analysis of CCF due to technical issues
- Repeat repair analysis through RDW on daily basis.
- RST availability of all model sold.
- Availability of Recall campaigns/bulletins with FI/SA/CRM.
- Adherence of technical SOPS by technicians.