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Matthew Hillman

Case Manager, Social Worker, Driver, Warehouse


I am a very self motivated person.  I like to bring a positive attitude to a work environment.  It is important to me to finish a task or to end the day knowing I put forth a honest effort.  Like to be a team player, Can also work great on own given goals and tasks at hand,  great computer skills and learn quickly ,  very proficient at managing time,  prioritizing.   Have worked with Homeless, At Risk, Venerable Population for many years,  enjoy striving for positive outcomes , very versed at engaging in Crisis Situations,  Client Stability is always the goal,  Always looking for ways to better self and company.


My objective is to be a asset to a company.  I am not going to be the person who misses a lot of work.  I like to lead by example, get to work early, hustle, good attitude with others.

Work experience

May 2017Present

Resident Service Coordinator

Property Advisory Group/ Westward Ho

Working as Social Worker/ Resident Service Coordinator at Federally Subsidized (HUD) Property Westward Ho Apartments in Downtown Phoenix.   Work one on one with Elderly and Disabled Residents to Ensure they are connected to proper Supports and Resources to remain Stable and Successful in Apartments.   Developed Housekeeping program and store for residents, music therapy program.    Work with Community programs/ Agencies to Coordinate Appropriate level of care for Individuals aging in place.   I am lead point of contact during Resident Behavioral Health Crisis on Property.   

April 2016May 2017

Case Manager

Lodestar Day Resource Center

Worked with Homeless and Medically Venerable Individuals , Housing in Appropriate Apts,  Assist them in getting connected to Proper Healthcare , Community Resources.   Coordinate with Hospitals, Hospice Providers, Skilled Nursing Facilities, Social Workers, Respites, ALTCS, DUET, Area on Aging, Landlords, vast knowledge of Community Resources.    Work with Clients on Daily Living Skills, Social Norms and Harm Reduction.   

Sep 2010March 2016

Peer Support/ Navigator II /BHT/ Case Manager

Community Bridges

Worked as a Navigator II ,  worked with Chronically Homeless,  SMI ,  GMH, Substance Abuse Clients in  Rapid Rehousing and Permanent Supportive Housing Programs, Work Location LDRC, Human Services Campus, CASS,   Case Load 16 Clients Housed in there own Apartments,  I worked daily with Clients on such things as Daily Living Skills,  Establishing Income, Budgeting money, PCP's, Clinics,  work on barriers  blocking self - sufficiency.   Have worked in Mental Health Stabilization Units,  Detox Units,  As an Veteran Navigator H3, Crisis Phone Lines,  Develop next level of care/ recovery for Clients,  Set Goals with Clients.   Worked in Field 75%-90% of shift,  drove company vehicle,  good driving record.  

Sept 2015Present

Forklift Operator

Shamrock Farms

Work on Case Dock where Shamrock , Bashas, Frys, Ranch Market, Trailers return from deliveries with Empty Cases, Return Product, Displays.   Empty trailers and  Stack Case Inventory with Squeeze Lift, fill production line with cases to be washed and return to plant for order fulfillment.  Return fresh product to Cooler, Coordinate with Plant , Hickmans, vendors, throughout day.   


Sep 1992May 1993


Corning Community College

Attended CCC for two Semesters focusing on Accounting and Business courses.   

Sep 1988Jun 1992

Regents Diploma

Spencer- Van Etten High

Graduated S-VE with Regents Diploma.  Advanced courses in Computers, Accounting, Algebra, Culture.


BHT/Case Manager/ Resident Service Coordinator/ Social Worker

Have attended training and applied various skills on the job, Navigator II, SMI Case Management, Certified BHT, PEER Certification, ASSIST Suicide Intervention, CPI, CPR, Handle with Care, Clinical Supervision, Cultural Competency, Housing and Case Management of Chronically Homeless and Medically Venerable individuals.    Over 10 years in Field of Behavioral Health.

Forklift Operator

I have used a wide range of forklifts in work history.  Used propane sit down forklift,  Squeeze Lift, large diesel sit down forklift,  cherry picker/ order picker,  various electric pallet jacks.    Over 10 years Experience.


Sep 2012Present

BHT/ Navigator/ Navigator II, Case Manager

Community Bridges, LDRC, Westward Ho Apts

Have continued to grow and learn in Behavioral Health field, Certified BHT.

Sep 2010Present

PEER Certification

Community Bridges

Certified as Peer Support, Training.

Sep 2004Mar 2022

Operators License

Shamrock Farms, Allied Tube, Pepsi,  Crescent Crown

Forklift Operators License