Hilary Passo

Hilary Passo


High quality administrative and customer service support professional. Focus in Microsoft and Computer-based skills, as well as person-to-person relations and clientele satisfaction. Skilled in calendar management and light billing. Particularly interested in a company where I can bring my skills to the table and learn new abilities daily. Self-starter and team worker.

Work History

Work History
Oct 2009 - Present

Office Administrator

VersionOne Inc

*Filing, mail, recording and depositing all checks

*Create and forward invoices to clients

*Check on payment statuses for AR Reports

*Keep all breakroom, conference, and training rooms stocked.

*Arrange catering orders of 20-45 people at least 3 times per month.

*Monthly reconciliations for employee health benefits, company AMEX cards, and bi-weekly employee          expense reports.

*Research/Place orders for furniture, stationery, company awards, and employee incentives.

*File all renewals for business licenses and county registrations.

*Maintain tax forms for 5 states and transitioning tax and labor forms for VersionOne when switching from LLC to INC.

*Process all credit card, wire, and ACH transactions.

*Assist with Register, a hosting website uniquely keyed for each client.

*Maintain records and invoices in salesforce.com

Mar 2005 - May 2009

Administrative Assistant

Florida State University

•Assist a large volume of incoming and current music students in their academic schedules and professional endeavors.

•Promotion to Teaching Assistant.Responsibilities include managing classes and grades for 500+ students.

•Used Microsoft Office to maintain student and faculty records.

•Collaborated with a committee to create portfolios and CVs of the College of Music faculty and staff for academic review by NASM (National Association of Schools of Music).

•      Maintained files of all student records, recital attendance, and teacher surveys.

Jul 2008 - Aug 2008

Jr. Admin. Coordinator/Customer Service Specialist

Georgia State University Housing

•Coordinator for all summer conferences. Responsibilities include create access cards and rosters, make catering orders, act as liaison for conference participants, and arrange travel plans.

•Create access cards, inspect rooms, and assign room and mailbox keys to over 2000 students for the upcoming school year.

•Assign mailboxes and set up files for over 600 incoming students for the fall semester in the Lofts, another GSU Dormitory.

•Interview, Hire, and Manage 60+ Desk Assistants and Conference Assistants.

•Personally trained new hires at the University of Housing office.

•Types 84 WPM (0-2 Errors)


Aug 2004 - May 2009


Florida State University

Majored in Commercial Music with primaries towards recording arts and songwriting.

Minored in Business and Italian.

Dean's List 2004-2009.

Academic and Talent based Scholarship Recipient.

Excelled in Marketing Concepts, Organizational Behavior, Advertising I, and Financial Accounting I.



Intacct Financing Overview

Daily exercise using AR Invoices and Reports with Intacct. Some experience with customer reports and AP Report filings.

SalesForce.com Administrator

Monitoring all Opportunities and invoice generations for 21 sales staff.

Microsoft Office

Intermediate to Advanced skills in Microsoft Office including: Access Word PowerPoint Excel Publisher Visio