Hiep Ho

Hiep Ho

Head of Software Development

Professional Summary

Software Professional with 10 years diversified experience developing leading-edge technologies not only in software industry but also in payment industry.  Proven success in project management and deployment; combine expertise in strategic planning, quality control and team leadership with solid qualifications and knowledge in software design and development

Work History

Work History

Head of Software Development

Mar 2013 - Present
Wirecard Asia Pacific - Trans Infotech (Vietnam) Ltd.
  • Managing all the activities in the Software Development Department and assist other departments for the requirements/presentations/proposals that related to the back end software systems and POS/EDC applications developed by the Software Development Department
  • Participating in the process of gathering, analyzing requirements; building up the system/software/database infrastructure/architecture
  • Technical support if needed. If there is a need, work as Software Developer to support teams in developing and deploying the software
  • Managing the progress of all projects within Software Development Department and report to the Board Of Director
  • Building the development plan for Software Development Department
  • Coordinating human resources for projects between two divisions (POS Application division & Back-End System division) if needed
  • Researching new technologies and together with the Board Of Director to contribute ideas for new products & services

Software Manager

Mar 2009 - Mar 2013
Wirecard Asia Pacific - Trans Infotech (Vietnam) Ltd.
  • Developing or modify the software to solve problems for assigned works including definition, analysis and design software architecture & database
  • Preparing software specifications, write software code, test functionalities and prepare documentation of developed software.
  • Deploying the system at customer site and conduct the training.
  • Reporting works progress to the System Engineering Manager.
  • Supporting technical issues, new technology research and together with the System Engineering Manager to contribute ideas for new products & services and for the development plan of System Engineering Department
  • Being the mentor for new System Engineer
  • Supporting other departments in doing presentation or testing before delivering products to customers.

Senior Software Developer

Jun 2008 - Feb 2009
Trans Infotech (Vietnam) Ltd.
  • Developing or modify the software to solve problems for assigned works including definition, analysis and design software architecture & database.
  • Preparing software specifications, write software code, test functionality and prepare documentation of developed software.
  • Deploying the system at customer site and conduct the training.
  • Being the team leader for some modules in a particular project, assigned by the System Engineering Manager.
  • Reporting works progress to the System Engineering Manager.
  • Supporting technical issues, new technology research and together with the System Engineering Manager to contribute ideas for new products & services and for the development plan of System Engineering Department
  • Being the mentor for new System Engineer
  • Supporting other departments in doing presentation or testing before delivering products to customers

Software Developer

Oct 2007 - May 2008
Trans Infotech (Vietnam) Ltd.
  • Developing or modify the software to solve problems for assigned works including definition, analysis and design software architecture & database
  • Preparing software specifications, write software code, test functionalities and prepare documentation of developed software.
  • Deploying the system at customer site and conduct the training.
  • Reporting works progress to the System Engineering Manager.
  • Supporting technical issues, new technology research and together with the System Engineering Manager to contribute ideas for new products & services and for the development plan of System Engineering Department
  • Being the mentor for new System Engineer
  • Supporting other departments in doing presentation or testing before delivering products to customers

Software Developer

Nov 2005 - Aug 2007
Integrated e-Solutions Vietnam JSC
  • Developing new or modifying existing software
  • Doing the testing software code and its business logic
  • Producing software documents
  • Deploying the software at customer site
  • Conducting the training
  • Researching new technologies

Education

Education

Bachelor of Science in Technology Management and Computing

Oct 2007 - Nov 2008
University of Portsmouth, UK
  • Top-up degree
  • Language of delivery and assessment is English
  • Graduated with Pass classification

Higher Diploma In Software Engineering

Sep 2005 - Sep 2006
Aptech Worldwide, India
  • Language of delivery and assessment is English
  • GPA 91/100, the highest score to be the first in this school year
  • Graduated with grade of Distinction

Diploma In Information System Management

Oct 2004 - Aug 2005
Aptech Worldwide, India
  • Language of delivery and assessment is English
  • GPA 94/100, the highest score to be the first in this school year
  • Graduated with grade of Distinction

Certifications

Certifications

PAX Prolin SDK Training Certification

Jan 2015 - Jan 2015
PAX Technology, Hongkong
  • 05 days training on new Prolin SDK for PAX POS application development in Singapore

Verifone SDK and Softpay Training Certification

May 2014 - Jun 2014
Verifone, Singapore
  • 11 days training on SDK and Softpay for Verifone POS application development in Singapore

Futurex HSM Training Certification

Apr 2014 - Apr 2014
Futurex, Singapore
  • 04 days training on Hardware Security Module and programming API in Singapore

POS Configuation, Operation and Maintenance Training Certification

Apr 2012 - Apr 2012
Infrasys, Singapore
  • 05 days training on Point of Sales for Food & Beverage in Singapore

Safenet Luna SA and ProtectServer HSM Product Training Certification

Jul 2010 - Jul 2010
Safenet Asia Pacific, Hongkong
  • 05 days training on Hardware Security Module and programming API in Hongkong

Skills

Skills

Java

J2SE, J2EE (JSP, Servlet, EJB…), Struts, Spring, Hibernate, iBatis, Java Portlet JSR 168, Oracle ADF - Application Development Framework (ADF Business Components, ADF Task Flows, ADF Faces), Oracle TopLink, OpenXava (Rapid Web Application Development Framework)

C/C++

Using C/C++ to develop POS/EDC applications

.NET

C#, Winform, ASP.NET, COM+, Web Service, CSLA .NET Framework

Web

HTML, XML, JavaScript, Ajax, jQuery

Application Server

JRun, Tomcat, Jboss, IBM Websphere Application Server, Oracle Container for J2EE, Oracle Weblogic, Oralce Application Server

Portal

Oracle AS & CS Portal, IBM Websphere Portal, Jboss Portal , Gatein Portal , Liferay Portal

Database

MS Access, MS SQL Server, Oracle , DB2, PostgreSQL

IDE

Eclipse, My Eclipse, Rational Application Developer, Visual Studio .NET, Oracle JDevelopers

IBM Technology

IBM Workplace Collaboration Suite, IBM Workplace Collaborative Learning, IBM Authoring Tool, IBM Simulation Tool, IBM Workplace Service Express, IBM DB2 Content Manager, IBM Workplace Form

Design Tool

MS Visio, Rational Software Architect

Build Tool

Ant, Git

Source Version Control

Concurrent Versions System (CVS), Subversion

Operating System

Linux, MAC, Window

Strengths

  • Full knowledge of payment industry: ISO8583 protocol; magnetic stripe, contacless and EMV card specification; ATM/POS Switch; card management system for issuer and acquirer; e-Commerce and mobile payment (NFC, MPOS); PCI-DSS requirements; POS/EDC application development
  • Comprehensive knowledge in object oriented concepts, data structures and algorithms, client-server technologies, XML and Agile software development
  • Attention to detail and focus on quality. Detail-oriented, methodical, a perfectionist and work well with others
  • Function well in a fast-paced, informal environment where constant change is the norm and the bar for quality is set high
  • Willingness to learn and flexibility to switch to new subject matters quickly
  • Excellent team player, self-motivated, with strong communication skills
  • Professional and energetic attitude to the job
  • Interest in and a willingness to learn and utilize new technologies
  • self-confident and have a high teamwork spirit, Eager to learn new things, Strive for continued excellence
  • successfully designed, developed, deployed and supported live use back-end systems as well as POS applications for the banks in Vietnam, Cambodia, Laos, Indonesia, Singapore
  • Ability to work under high pressure with teams in a multinational and multicultural environment as I had many opportunities to visit many countries for working and training such as Cambodia, Laos, Indonesia, Malaysia, Singapore, Hongkong, Germany and France

References

NGUYEN VAN THAO, Deputy General Director of Wirecard Asia Pacific - Trans Infotech (Vietnam) Ltd.

Hiep has excellent communication, technical and management skills. His strongest traits as an employee include strong attention to detail and ability to work effectively in a multi-national team environment. His performance is outstanding so we consider him to be a valuable member of the team, who consistently achieves good results and delivers all expectations

LE CONG PHUC, Deputy Director of Integrated e-Solutions Vietnam JSC

Hiep has excellent communication and technical skills. In addition, he is organized mind, reliable and hard-working. He can work independently or in team and is able to follow through to ensure that the job gets done perfectly. Moreover, he is flexible and willing to work on any project that is assigned to him. He is also quick to volunteer to assist in other areas of company operations as well