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Objective

To obtain a position that will enable me to use my strong organizational skills, technical background, and ability to work well with people.

Work History

Oct 2015Oct 3, 2016

Senior Analyst

ADP Philippines Inc.
Jun 2012Oct 2015

Implementation Advisor

Acquire Asia Pacific (RingCentral)

RingCentral Office Outbound Implementation Team

RingCentral VAR & Partners Implementation Team

RingCentral Office@Hand from AT&T Implementation Team

RingCentral Office Premium Support Inbound

RingCentral Office Inbound Implementation Team

Skills

VOIP troubleshooting

Audio Issues (Choppy, Static, Garbled) Voicemail setup LNP - Local Number Portability Provisioning of Devices  

PC Hardware and Software Troubleshooting

No POWER No POST  No BOOT

Internet and email configuration

Highspeed Internet (CABLE), DSL, Dial-up, Wireless / Satellite Slow Internet Windows Livemail  

Practiced Operating System (Microsoft)
*Windows XP *Windows Vista *Windows 7 *Microsoft Office

Education