Kevin Kircher

Information Services Professional with 26 years experience in project and technical staff management and in mainframe programming. Served in Financial, Healthcare, Retail and Manufacturing companies. Experienced in customer and staff education, mentoring, presentations, development, support, testing and quality control.

Member of the Customer Information System (CIS) Service Bureau development team. Worked remotely with Milwaukee, WI-based teams as a software developer.- Interacted with the customer on small projects to gather requirements, and to arrange the testing and implementation criteria.- For large projects, wrote technical specifications, and test plans. - Coded, tested, and implemented complex technical and business software solutions. - Performed change control, technical documentation updates, implementation control, and release certification.

Part of the strategic initiative team at St. Luke’s that delivers hospital clinician data to physician practices and other healthcare providers. The team employs marketing strategies, and is working with vendors and other healthcare collaboration networks in this initiative. Gave presentations on Health Collaboration and Communication initiatives at National and Regional forums for Siemens Medical Systems and St. Luke’s Regional Medical Center. Directed the team in producing marketing and training materials for use in this project. - Wrote and executed the 2-year Business Analyst migration project to bring these resources into the Information Technology department from their departments. Supervised the Business Analysts during this transition time.- Systems Analyst on the Radiology Management System implementation – the first step towards the integration of digital medical images into the St. Luke’s healthcare system.

As a member of the Advanced Resource Team (in-house consultants), worked remotely with teams based in Milwaukee, WI, on numerous projects for Deposits applications, Y2K activities for various applications, and with the Custom Statement Formatter (CSF) product development team.- Served as moderator, author, and reader in formal inspection reviews. - Wrote requirements documents, functional and technical specifications, test plans, and software certification requirements. - Coded, tested, and implemented complex technical and business software solutions. - Performed all aspects of change control, including source and object control, documentation coordination and updating, implementation control, and release certification.

Directed the activities of the Capture Systems application team. Recruited team members, conducted semi-annual reviews, coached in project lifecycle and technical areas. Planned and executed team and project schedules. Performed long range planning and resource leveling activities for the team. Designed and supervised the coding, testing, and implementation of complex business solutions, as well as performed various programming activities. - Supported client business planning activities which resulted in several key initiatives:  ~ Capture department volumes increased more than four-fold, but were able to maintain a staff growth of only 50% through the strategic implementation of selected technologies.  ~ Bank acquisition of three major and several minor banks required a highly efficient way to control the cross-reference of customer account numbers. Designed and implemented a solution which reduced system run times by more than 75% in a key processing window.- Led the team in dealing with production issues by initiating a quality control system whereby nighttime call volume was reduced from approximately three calls a week to an average of one call per quarter. Received the Client Care award for superior client service.

Advanced from programmer trainee to team leader of in store systems applications group, supporting IBM mainframe and Series/1 assembler systems. Spent one year with quality control group for in store systems, including client phone support activities.