Henri kennedy

  • Thirsk

  ...

Summary

Efficient, personable and detail-oriented customer service provider with a drive to provide an exceptional customer experience. I am experienced in working in travel and travel sales.

Work History

Work History

May 2015 - Present

Team Member

Greggs Plc

Duties include customer service, sales and promotion, food preparation and hygiene maintenance, cash handling and till operation.

Sep 2014 - May 2015

Team Member

Arabica Cafe

Duties similar to those in current position..

Apr 2014 - Sep 2014

Overseas Holiday Advisor

TUI Travel Plc

Duties included ensuring customer satisfaction during holiday, sales of ancillaries and excursions, cash handling, accounting, welcome meeting presentation, booking further holidays, liaising with hotels and excursion providers and handling and resolving issues. 

Mar 2012 - Apr 2014

Team Member

Greggs Plc

Same position as current.

Skills

  • Sales and promotion
  • High standards of customer service
  • Administration and accounting
  • IT Literate
  • Communication skills
  • Excellent time management skills
  • Experience working in travel and sales

Education

Education
Sep 2011 - Aug 2012

AS Levels

Thirsk Sixth Form College

History, result A. German, result B. English Language, result B. Critical Thinking, result B. General Studies, result B.

Sep 2007 - Aug 2011

GCSE

Thirsk Secondary School

Maths, result A*. Core and additional Science, results A* and A. English Language and English Literature, results A* and A*. Religious Studies, result A*. German, result A*. History, result A*. Geography, result A*. Music, result B. 

References

  • Grace Roberts Manager, Greggs, Thirsk getintouch@greggs.co.uk 01845 522800
  • Tina Lingard Resort Team Manager, TUI Travel tina.lingard@thomson.co.uk