Transerv Pvt. Ltd.
- Responsible for managing the entire process of Merchant on-boarding, risk assessment and review of process.
- Developing, modifying and maintaining the operational guidelines and design effectiveness of internal control
- Handling key customer complaints/chargeback and to ensure closure within TAT.
- Monitoring and analyzing transactions, carrying our merchant audit to check for the active/inactive merchants and ability to detect emerging fraud trend.
- Review of velocity rules on periodic basis with the help of transaction monitoring and mitigate operational risk.
- Handling overall relationship with bank by managing ESCROW, settlements, recon, audit and maintaining compliance
- Design requirement for risk assessment, transaction monitoring, Settlement, regulatory reporting and automation.
- Responsible for all inter-bank fund movement, authorization and reconciliation of accounts daily and ensure compliance related to Merchant Business.