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Summary

Accomplished management professional with 9+ years experience in diverse backgrounds ranging from retail management to event management and promotion/marketing. Record of success in developing events, promotions, retail strategies, and solutions that have generated 20-45% increases in performance for company year to date. Recognized for creative abilities and knowledge of Alaska market/trends. Excellent trainer and mentor with skills to motivate peak performance from team members while encouraging company growth. Maintained and developed professional relationships with all clients in various fields and built a reputation for excellent service and repeat business.

Work History

Event Manager

Williwaw
2015Present

Responsibilities include overseeing and executing  concerts and events in a 1,000 capacity venue in downtown Anchorage. Also, overseeing all front of house event staff (including scheduling/labor) and handling most creative media and designing targeted marketing campaigns. Managing box office, operations,  ticket/pass scanning, and customer service during large concerts, private parties and various events. Cultivated excellent relationships with clients who booked high profile events (ie Senator Lisa Murkowski, Covenant House of Alaska, United Way), maintaining ongoing communication, providing vision and strategy and facilitating solutions to address concerns.

Owner

SHOWDOWN PRODUCTIONS
2013Present

Assisted in creating an independent concert production company. Oversee and execute all talent buying, venue rentals, show advancement, event management and design. Handle artist hospitality, production planning and staff/security hiring. Handled all creative  media and helped execute successful creative marketing plans. 

Event Manager

Global Spectrum/Alaska Airlines Center
20142015

Act as liaison for building with all parties involved in the event. Prepare event estimates as determined by requirements using annual budget as a guide. Coordinate show requirements with tour production managers. Coordinate and settle all event financial matters with Finance Department. Managed all types of events including Christmas parties, formal galas, drive-in movie event, banquets, mayoral debates and UAA Commencement. Maintained high profile University client event accounts with the arena for various events they booked regularly.





Manager

Shirts Up serigraphics
20132014

Supervised all training, development, production schedules, employee schedules, payroll, inventory control, and client sales. Handled many six figure accounts and worked with clients to make ensure all needs were met. Prepared comprehensive research on garments and new trends in the clothing / textile industry for clients and expanded many client accounts. 

Store Manager

Hot Topic
Jan 2009Jan 2011

Supervised daily operations of store. Recruited, hired and retained effective associates. Coached/trained all employees to achieve maximum results with themselves & the store. Ensured store achieved all sales/comp plans. Educated and monitored team on loss prevention policies & managed store shrink. Created effective schedules and managed payroll daily.  Contributed creative ideas to drive sales through visual displays and merchandising. Achieved top ten most improved comp performance within one year of store management. 

Assistant Manager

Mammoth Music
20062009

Assisted with daily operations of the store. Merchandising, restocking, shrink management. Was in charge of ordering all new inventory and buying used items to resell.  Completed scheduling and assisted with payroll. Recruited, trained and hired new staff. 

Manager

The Downstairs/Goodfellas productions
Jan 2007Jan 2013

Managed and developed an all ages multifloor club featuring a live music venue, hip hop dance club and event management office. 

The Downstairs (2007-2012) Created local all ages music venue that featured national acts and local nights. Built and established club to produce sold out local band/club nights of 400-600 people. Executed all in house and outside promoter events from start to finish (talent buying, marketing, event management, production management, sponsorship deals etc). Awarded "Best Place to Hear Live Music" (Anchorage Press 2010) 

Education

Political Science

University of Alaska Southeast
20042005

Certifications

TRAINED CROWD MANAGER

International association of venue managers
2015Present

Certified in accordance with NFPA 101 Life Safety Code, as crowd managers within large public assembly venues

Skills

Managerial         Merchandising      Staff Training & Development       Organizational       Problem Solving Skills 

Garment / Textile Knowledge              Adaptable        Project Management       Employee Mediation / Motivation

Local Market / Trend Knowledge       Strong Communication       Negotiating     Driving Sales / Executing Promotions


  • Adobe Photoshop - Proficient 
  • Adobe Illustrator - Intermediate
  • Microsoft Excel - Intermediate

REFERENCES

SUSAN THOMAS - PREVIOUS DISTRICT MANAGER FOR HOT TOPIC 
907-830-5601 / susan_thomas831@yahoo.com

DANIELLE MEEKS - ALASKA AIRLINES CENTER - EVENT MANAGER
907-301-2434 / uaa_dmeeks@uaa.alaska.edu

RAYMOND FLORES - OWNER - SHIRTS UP SERIGRAPHICS
907-351-3021 / rayflores49@hotmail.com