VP, Distribution Operations
Toys R Us
Recruited into position to lead operations of nine U.S. Distribution Centers, delivering outstanding service to 850 retail locations, supporting $8.5 billion in domestic sales, with P&L responsibility of $190 million. Direct reports were nine Distribution Center General Managers, a Regional General Manager and Director of Loss Prevention. • Developed/implemented multiple and complex changes in flow of goods through DC’s, as a part of a company wide supply chain transformation initiative, guiding the project from development through pilot to network installation, delivering a 50% reduction in cycle time, $100 million annual inventory reduction, without impact to productivity.• Orchestrated and closely led “back to the basics” improvement effort in largest facility of the network, taking the team from worst performer to most improved in less than a year exceeding expectations in key categories including productivity, quality, inventory accuracy, safety and team member surveys.• Delivered year over year productivity improvement of 7% on annual volume of over 195K cartons by increasing expectation of team’s agility and responsiveness to volume fluctuations.• Improved distribution center network talent assessment process, leading to a specific understanding of opportunity and action plans. • Responding to market conditions, requested design and led execution of new delivery modes, improving speed and frequency, leading Store SVP to formally recognized 2009 as the Best Year Ever for Distribution.