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Summary

An ambitious  Saudi female ,  and am getting ready for MBA  from university of Liver-pool  (BA)

Working on e-learning program from http://www.skillsoft.com/

I think it is my strength that I can motivate anybody. I am hard worker. I am royal towards my duty

Skills

Active Listening

In our active world of communication one cannot afford to exclude the art of listening. As a leader

Understanding Group Process

Group process refers to how an organization's members work together to get things done.

Leading a Group Debrief

Debriefing can serve as an opportunity to reflect on an experience and make it meaningful by identifying what we learned about ourselves and others

Giving Effective Feedback

One of a leader's responsibilities is to create and utilize a forum for open, constructive communication in which feedback is one important aspect.

Managing Conflict

Conflict is inevitable in any interpersonal relationship and can be a very positive experience, if managed properly

Career Objective

Establish a reliable source of income by working with an intelligent team, and accelerating to a management recognized position in a short time.

Personal Details

Work History

retail sales lead officer

etihad etisalat (mobily)
Feb 2005Present

Serving customers  
• Ordering stock
• Stock taking and inventory
• Convening team meetings
• Recruiting and training new team members
• Supervising staff
• Performing ad hoc tasks
• Delegating workload
• Assisting in other store operations

Reception Supervisor

Dr. Adel Bahlas Medical Clinic Center
Jan 2004Nov 2004

arranging appointments
finishing the finance operations for cash and credit contacting with companies

Education

Bachelors/Higher Diploma, Business Administration

King Abdul-Aziz University
Jan 1997Dec 2002

bachelor of science degree in business administration from the faculty of economics and administration with an accumulative grad point average 3.16 good

High school or equivalent, Computer Science

alalamiah institute for computer and technology
Sep 2002Oct 2002

course in word , power point , and excel

Languages

English and arabic  speaking and writing

training details

demonstrating accuntability in crisis situation 

skill soft 
22 mar 2016

PERSEVERANCE and FLEXIBILITY  in times of crisis 

skill soft
 15 jul 2016

being an effective team member

skill soft
29 jul 2016

internal customer service

skill soft
5 aug 2016

generating creative and innovative ideas MAXImizing team creativity 

skill soft
30 aug 2016

developing the strategic thinking skill of seeing the pig picture

skill soft 
1 aug 2016

Achieving peak excellence

Aims -Jeddah
Nov 2014Nov 2014

Advance sales female session

Alliance - Jeddah
Nov 2013Nov 2013

Mobily customer intimacy in the retail telecom sector

TTM- jeddah
Sep 2012Sep 2012

supervisory skills

Alliance gulf -Khobar
Dec 2011Nov 2011

Effective negotiation skills

Al-tawail- khobar
Nov 2010Nov 2010

Breakthrough success

dale Carnegie & association
Apr 2009Apr 2009

communication skills and how to deal with work stress

Saudi human resources development
Apr 2008Apr 2008

Diploma holder in neuro linguistic programming

eshraqa center
Jul 2007Jul 2007

Customer Service & Selling Skills Training

Etisalt Academy in Dubai
Jan 2006Jan 2006

Completed courses in Organization Behavior, Strategic Planning, Accounting, Marketing, Business Policy

king abdulaziz university
May 2001May 2001

Certifications

Certificate mentor with the centennial funds since 2008 

http://www.tcf.org.sa

readings 

Six Sigma

SMA (Strategic Marking in Action )

DSI (Driving Strategic Innovation)

NVC ( Negotiating for Value Creation)

SL (Strategic for Leader ) 

MP (Mobilizing People )