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Skills

Leadership Training              Emerging Technologies    
Presentation and Communication Skills      Event Management     
New Hire On-boarding             Needs Assessment
Outcome Based Planning and Evaluation      Curriculum Development   


Work History

Tennessee State Library and Archives

Dec 2012Apr 2016

Continuing Education Coordinator

Responsible for the assessment of education and training needs, development of curriculum, and coordination of training programs to assist over 1,000 public library staff in developing the competencies needed for career success and professional development.

Work as a part of a team of consultants to coordinate planning and development of public library services, including coordination and delivery of the annual Summer Reading Program, development of policies and procedures for public libraries, social media and technology best practices for the state of Tennessee ongoing Continuing Education for public library staff.

Conduct department and individual training assessments to determine training needs and Evaluate training effectiveness of all courses to ensure training supports organizational needs.

Develop and maintain training and development resource library.

Transformed the state library continuing education program. We are now creating a state wide competency based training program for all public library staff with assessment, training, and measurement protocols.  This training plan will be on a five year cycle and will work with local libraries to ensure that all library staff has the skills to do their job. Training will be online and asynchronous.

Created the first internal employee professional development program for staff . This program has since been adopted by other departments in the Secretary of State.

Oversee and implement the Public Library Management Program, a 3 year certification and training program for library directors who do not have their MLIS.  The highlight of the program is a week-long intensive retreat called the Public Library Management Institute. I am responsible for developing curriculum, securing speakers, managing the week-long event, and communicating with participants.

Created a Leadership School for assistant library directors who want to become library directors called the Emerging Leaders Academy.  It is a four day program that ends in certification and is open to all assistant library directors across the state.

Launched a 3 year outcomes planning and evaluation program to allow libraries to determine ROI based on outcomes versus outputs.

Middle Tennessee State University

2009Dec 2012

Emerging Technologies Professor

Identified and promoted the use of emerging and mobile technologies in the library and across campus, created standards for mobile technologies that can be applied by all departments.

Taught research and technology classes to graduate and undergraduate students.

Defined, planned, and implemented a new research and information commons in support of student learning including:

  • Learning commons space for 200 at the back of the first floor
  • Collaborative study space for 150
  • Individual computing space for 50
  • Reworking of the quiet zones on the third and fourth floor
  • New signage
  • New procedures and policies
  • Opening of the practice presentation rooms
  • Training of staff and student workers for these areas
  • Purchase of technology equipment for each area

Middle Tennessee State University, Walker Library

2009Dec 2012

Digital Media Studio Manager

Managed the Digital Media Studio, a unique facility that enables the exploration of rich digital media for learning experiences, collaboration, and creative expression inside Walker Library.

  • Hired, trained and supervised  student workers and library staff
  • Implemented a detailed ongoing technology education that focused on students using experiential exercises to learn over 20 software applications each semester
  • Created partnerships with the Library, Graduate Multimedia Development Center, English Faculty, and other groups on campus focused on designing and offering cooperative classes and sessions for our student and faculty

Tennessee Board of Regents

20112013

Library Mobilist

A group of library leaders across the state that focused on incorporating new innovations of Emerging Technologies, Social Networking, gaming, simulations, and 3D-Augmented Virtual Worlds to higher education.

We focused not only on  learning about emerging technologies but also on  how this technology can be used to enhance teaching, learning, student success, and workforce development and training.

To this end we created app databases with reviews and applications as well as beta tested technology and provided feedback on applicable use to other areas of academia.

Williamson County Public Library

20082009

Instruction Librarian

Use online and print reference materials to answer patron inquires, Assist patrons with catalog, computer,and reader's advisory inquires

Primary instructor for computer classes and one-on-one computer sessions taught computer basics, Microsoft Office Suite, resume writing, basic search, social media, privacy and safety online

Maintain staff Intranet and Wiki, and team lead on website redesign project using content management open source software

Handle all aspects of interlibrary loans including requests, fulfillment and returns

Academic Programs Abroad, Louisiana State University

20062007

Student Coordinator

Employed, trained, and supervised student workers and developed the student employment manual and office procedure manual

Marketed study abroad options campus wide, and constructed and presented multi-media exhibits to civic and campus groups

Responsible for department purchasing and student payroll

Created and maintained department website

Advised students and parents regarding study abroad options

Developed guidelines for personnel evaluations, staff advancement,and recruitment procedures.

YMCA of Greater Indianapolis

20012005

Aquatics Program Director

Hired, trained, and supervised over 75 personnel

Responsible for maintaining large budget, purchasing, marketing, and payroll

Created volunteer program and implemented staff recognition programs

Established and implemented strategic marketing plan based on user analysis for city wide distribution using multi-media formats

Created a successful special needs swim lesson program

Trained lifeguards and swim instructors

Sallie Mae

19992001

Corporate Trainer

Responsible for training new hires in Claims Aversion- held weekly on-boarding sessions and regular compliance training and technology point of need training

Developed training program and created manual, website, training guides, and newsletter 

Ensured federal regulation compliance

Education

Louisiana State University

Masters of Information and Library Science

Focus on management and diversity inclusion

University of Ghana

Thesis Research, Anthropology Graduate Courses

Ball State University

Master of Arts- Anthropology

Focus on ethnographic research

Millikin University

Bachelor of Arts- Sociology

Certifications

Discovery Learning Institute

2014Present

Change Style Inventory

Change Style Indicator is a leadership assessment designed to measure an individual’s preferred style in approaching and addressing change. It provides leaders of all levels with insights on personal preferences for managing through change and provides context for how those around them might perceive and respond to their preferred style.

  • Helps leaders to consider all perspectives when resolving issues to increase collaboration
  • Enables a group’s creativity and innovation by understanding style preferences
  • Improves teamwork by understanding the advantages and strengths that each style brings to an organization

YMCA

2007Present

YMCA Leadership Special Certification

  • Volunteer work
  • Group work
  • Marketing
  • Grant writing
  • Supervision