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Work experience

Aug 2010Present

Patient Registration Associate

Kaiser Permanente

Registered members for their appointments, collecting copays and insurance deductibles in a timely manner in a fast paced environment

Verified insurance, secondary coverage as well as coordinating benefits when necessary

Developed a reputation as an efficient associate with high levels of accuracy

Oct 2007Aug 2010

Sales Operator

Best Buy

Effectively managed a high volume of inbound and outbound customer calls

Resolved service, pricing and technical problems

Effectively teamed with the Geek Squad department for follow-up calls to customers regarding computer service repairs as well as troubleshooting

Installed system software for customer computers



Northglenn High School


Windows and Linux


PHP proficient

Javascript proficient

Python and Ruby proficient

Excellent problem-solving abilities

Excellent teamwork and communication skills

Self Motivated