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Heather Dunaway

  • 8478 State Route 161 Ext. Iuka, IL 62849
  • (618)822-6276/(618)918-0663 {Cell}


Sep 2011May 2015

Bachelor of Science in Accounting

National American University                       Weldon Springs, MO

Maintained a 3.67 GPA

Aug 2001May 2004

Associate of Applied Science in Accounting

Kaskaskia College                                             Centralia,IL

Work experience

Apr 2004Present

Store Manager

Salem Knapp Mart/ Knapp Oil Co.
  • Supervise/manage 6 hourly employees
  • Track and maintain inventory levels including purchases and delivery of inventory
  • Enter daily sales, receipts, and invoices into StoreTrak software including all banking at the store level
  • Interview and hire new employees
  • Prepare employee schedules on a weekly basis and maintain payroll hours
  • Ensure excellent customer service for 350+ customers daily
May 2002Apr 2004

Sales Associate

Salem Knapp Mart/ Knapp Oil Co.
  • Provided excellent customer service to 350+ customers daily
  • Trained 10+ new employees on daily operating procedures
  • Made sure the store was clean and in order


Microsoft Office

Proficient in Excel, Word, and Power Point

Management skills

Strong management skills combined with excellent communication skills

Learning new concepts

Skilled at learning new concepts quickly and work well under pressure

References available upon request