Heather Bennett

  • Greater Philadelphia Area, US NJ
Heather Bennett

Work History

Work History
Oct 2011 - Present

CSA / Fines Administrator - Safety Analyst

NFI Industries

Extensive knowledge of federal, state and local regulations and reporting procedures. Responsible for participating in the design of company wide programs to reduce commercial motor vehicle crashes, injuries and maintaining company’s compliance with all government regulatory agencies, evaluating procedures to identify and prevent unsafe conditions in the workplace, tracking safety and compliance related files and data for reporting to management.

 Required to instruct/ attend safety meetings, seminars and driver functions. Ensures all safety manuals, programs, policies and practices are current. Reviewing driver compliance and qualifications.  Making sure we hire drivers that are not only ready and willing to work, but physically capable of doing so and meeting all DOT requirements. Communicate, support and assist management regarding all matters of compliance and safety and create detailed monthly CSA reports for upper management.

Oversee all fines and tickets obtained by drivers on a daily basis. Present monthly and quarterly fine reports in detail for what is driving the fines and the cost spent.  

Feb 2015 - Present

Safety Specialist - Accident / Claims Analyst

NFI Industries 

To recover on the Company’s subrogation claims through direct contact with the at-fault party, claimant carrier or insurance.

Review facts of liability, collection potential, and the expected outcome of legal action to determine the subrogation potential on files.

Timely send demand packages and other materials to support the subrogation claim.

Negotiate settlement with claimants and/or their insurance company’s representative with established lines of authority.

Maintain established subrogation recovery records.

Promptly process recovery payments and issue checks for insureds’ deductibles.

Maintain a high level of customer service to both internal and external customers by returning phone calls and acknowledging correspondence in an appropriate time frame.

Aug 2003 - May 2010

Customer Relations

M. Zukerman & Co.

Direct customers sales as well as overseeing order fulfillment.  Responsible for checking in drivers at the end of shift and handling all monies collected over the day.  

Education

Education

Diploma

Millville Senior High

Skills

Skills

Program Knowledge

Excel, Microsoft, TMW, CIP 

Problem solving / Multi tasking

Very large, busy company. I can handle all functions in our Safety department from driver complaints to accidents.

Certifications

Certifications
Oct 2013 - Oct 2015

Certified Sports Nutrition Consultant

AAAI / ISMA
Oct 2013 - Oct 2015

Certified Personal Trainer

AAAI / ISMA

References

References

Marilyn Jones - Executive Assistant

Marilyn.Jones@Nfiindustries.com

Lee Robledo - VP of Safety NFI Industries

Lee.Robledo@Nfiindustries.com