Executive Management relies on me to solve Complex, Cross-Functional Business Process Problems and to Reduce Compliance Risk. I Energize Cross-Functional Teams to Achieve High-Impact Results from Bench to End Customer, that are Innovative and yet Practical with Proven Sustainability. Credentials: Master Six Sigma and Lean Certified, Strategic Business/ Process Excellence Operations, Quality Management System, CAPA and Standard Work Process Documentation. ASQ Certified Six Sigma Black Belt, ASQ Certified Quality Auditor, Registered Pharmacist Peer feedback: "Makes the business case for quality, thinks globally, focuses strategically, understands the business, communicates importance, achieves quality work results, encourages others to take responsibility, passionate focus towards objectives. Gracious and respectful of others. Holds high ethical and moral standards, passion and integrity." "Willing and able to take on the difficult situations and challenges, deliver quick wins and sustain results. Includes and mentors others so its easy for them to achieve compliant results."
Oct 2009 - Present
Director, Enterprise Records and Information Management
Jun 2008 - Oct 2009
Director, Corporate Policy Compliance and Procedures Administration
Architected and Actively Implementing the Pharma Division Commercial Policy and Procedural Compliance and Quality Improvement Program. Developing and implementing a Lean, Commercial Records Program. Serves on Corporate Records Program and Information Architecture and Document Strategic Planning Councils as Pharma Division Delegate and Advisor. Directed Corporate Policy, Corporate Employee Communications Programs Administration for Company and Worldwide directives. Executed repository migration and deployed world-wide, integrated a web publishing . Recommended organizational re-design and a global cross-divisional strategic plan.
Mar 2004 - Jun 2008
Director Commercial Policy Compliance, Business Logistics
Lead a Comprehensive Quality Management and Engineering Plan within Sales and Marketing and marketing operations functions to achieve sustainable document compliance of > 90% for 3 years. Reduced 2-fold, the internal audit observations within key process areas. Managed CAPA closure to >95% annually. Successfully improved processes for cost avoidance of $2.3 million. Improved 35 regulated and non-regulated commercial processes by design consultation and the use of Six Sigma, Lean and Process Excellence tools. Developed scorecards, metrics and financial planning decision matrix. Built and implemented a Commercially relevant Quality System. Mentored a matrix of 17 subject matter experts in quality principles. Achieved National Credentialing as a ASQ Certified Six Sigma Black Belt and Quality Auditor.
Jun 2003 - Mar 2004
Director, Global Data Management-Business Planning and Analysis
Directed the procurement, data management and analysis of the Global Data Services Contracts in excess of $25 million. Negotiated Corporate contracts of $ 40 million. Managed supplier commitment to service level agreements at 96% level. Lead team initiatives for operationally efficient use of data and reduction in data cost of over 600 feeds of data deliverables across 6 data vendors that Achieved 30% Cost Savings. Architected and implemented the first-ever, integrated SAP-BW and IMS Data warehouse. Deployed a Global "COMPASS" Executive Dashboard and analytics reporting tools. Produced C-Level Presentations of Sales Reporting for Company-wide communications. Directed data analysis for 7 global brands and 30+ R&D level projects within the Portfolio Analysis process. Served as PBIRG Executive VP Business Committees and Corporate Liaison to EphMRA for International Classification and Secondary Data Committees
Mar 1999 - Jun 2003
Director, Global Strategic Planning
Wyeth, Global Pharmaceuticals
Assisted Senior Vice-President of Strategic Marketing and R&D Operations in the development and collaborative deployment of the Company-wide Therapeutic Area Operating Model. Acted as Lead Project Manager and core member to Anderson Consultants. Established and architected operating processes and practices, governance model, staffing (recruiting, coaching and development), deployment, communications strategy for eight Leadership Teams. Assisted SVP in operating matters of departmental operations, developed internal processes. Implemented budget and executive annual planning. Lead work teams to develop Global Business Processes for core claims and copy review process.
Feb 1994 - Mar 1999
Director, Brand and Portfolio Marketing Institutional Products Division
Summit and Telley Award Winning Comprehensive brand launch advertising/ educational program. Managed marketing from new product development through product launch and lifecycle development. Directed management of $300 million portfolio of 56 brands to achieve exceptional IBT. Developed and implemented first-in-class, novel syringe technology strategies and launched line extensions within a 45 Day time line. P&L accountability of $212 million, 35 SKU, hospital products line. Domestic systems design, technology strategic improvements and marketing analytics. Chaired a Technology Task Force. Participated in Corporate Reorganization Committees Administrated first telemarketing and customer service center operations for Vaccines program. Recognitions: President's Golden Circle Award. Team registered two US Patents. Corporate Government Award for Healthy Persons 2000 Public Service Campaign.
1984 - 1994
Generated $95 Million and 40% market share for Brand and generic product marketing. Implemented $4.5 million promotional advertising budget, sales strategy, pricing, forecasting and full line management of in-line brands. Delivered three NCE to market 3-9 months ahead of targets. Generated $33 million and exceeded IBT goal by 15%. New product analysis, recommendation and executive decision presentations. Technology strategy, new product L&A support.