Business Operations Manager
The Kaleidoscope Group
- Contributed to achievement of $4.2M company sales goal over two-year period. Submitted company record number of proposals during Q209. Created process for associate selection, training and certification of company’s core education offerings, thus increasing client satisfaction and associate retention. Management responsibility for all RFP, RFI & proposal submissions and for development of process/templates for proposal creation. Responsible for relationship management – recruitment, hiring and development – of approximately 35 associates throughout the nation. Supervisor of Inside Sales employees. Focus group facilitation and executive interview experience with Fortune 500 companies such as Time Warner Trade Publishing, McDonald’s Corporation and Caterpillar.