Work experience

Work experience
Feb 2005 - Present

Program Manager

Visteon Corporation

Strong leaderwho blends strategic thinking with tactical execution to deliver results A talent for achieving milestone objectives and leading cross functional teams from product development to manufacturing and launch.Analytical problem solver with a proven ability to motivate and work effectively with persons from many diverse cultures. Extremely organized and proficient in working with limited resources, handling multiple priorities, identifying and addressing risks.A wealth of experience in product and process engineering, business planning and development, and in sales and account management.Especially skilled at contract negotiation with the customer to avoid profit erosion.

Skilled process improvement specialist and team trainer.  Able to interact effectively with management at all levels.

·Increased customer satisfaction and sales by offering surprise and delight features to an automotive interior console.Recruited to serve as program manager, program was at risk of being cancelled due to interference fit issues which threatened to compromise the product.Issues resolved by creatively redesigning the product.Avoided profit erosion by skillfully negotiating an increase in price for the improved product.Exceeded sales volume expectations by 2500 units annually - $125,000 annual revenue increase.Managed production schedules from launch through product obsolescence.

·Redesigned OE headlamps for accessory customer.With minimal engineering, developed a unique product derivative of an OE headlamp.Increased selling price by 300% over OE product.Incremental sales of 5000 units.Incremental revenue of $1.1M.Negotiated last chance buy at program end.

Apr 2001 - Feb 2005

Account Manager

Visteon Corporation

I have a proven ability to increase sales, reduce costs and manage budgets by offering differentiated products that appeal to a wide customer audience. By partnering with a start-up my team was instrumental in bringing VRAP strategy to assembly operations.

·Orchestrated turnaround of service part delivery process, improving on time shipments from 10% to 92%.Challenged to improve customer satisfaction with on time shipments of service parts, developed a manual process to track shipments.Implemented an IT solution to permanently repair the root cause of lost orders.

·Set a precedent for cost recovery of freight and duty in service part pricing.Cost recovery of $135,000 in 1 year.

·Negotiated bulk versus unitized service part contracts. Reduced warehouse inventory 80% by adopting the practice of ordering and selling the full pack size.

·Achieved 40% price increase for past model service parts.Managed delivery schedules and program obsolescence.

·Developed an SBOM identification process that improved the accuracy of service parts BOMs by 60%.Improved delivery ratings by 40%.Reduced delivery part violation charges - saved $10,000 annually.

·Eliminated 90% of instrument cluster SKU's by developing a process to write software into clusters at service centers. Eliminated 100 service parts SKU’s annually.Reduced inventory and wrong part shipments at packaging warehouse.Saved $19,000 annually.

·Negotiated new service contract terms and conditions when production cycle ended abruptly.Recovered $80,000 in obsolescence costs.Received new service contracts for shorter terms and 40% increase in prices.Reduced service obligation from 15 to 5 years saving 10 years in inventory carrying and low volume production costs.

·Established guidelines for utilizing cosmetically imperfect but functional headlamps.1st run production scrap made saleable.Sold 75% of 1st run production scrap to GM aftermarket group for service part sales.Generated incremental annual revenue of $420,000.

·Increased overhead DVD accessory sales to 22,000 units annually in mini-van.Exceeded sales estimates by 400%.

·Increased OE customer accessory sales portfolio by $9M in 2003 by extending sales success across multiple vehicle platforms.

Apr 1999 - Apr 2001

Customer Engineering Manager

Ford Motor Company

Customer resident engineer at Dearborn Assembly Plant supporting 5 Ford/Visteon plants. Responsible for overseeing quality and mitigating risk to the vehicle assembly line. Skilled at negotiating QR's and PPM's. Negotiated the dismissal of 80% of QR's written. Saved $50,000 in quality repair and inspection costs.

Jan 1988 - Apr 1999

Product Design/Manufacturing/Quality Engineering

Ford Motor Company

I am accomplished in all areas of engineering having held key positions in product design, manufacturing, quality and resident engineering. Career Track: Professional growth through various positions such as lead design engineer, systems engineer and as team leader of a manufacturing process improvement team.

  • Lead product design engineer for CT120 door panel.
  • Launch/D&R engineer for SW164 door panel.
  • D&R engineer for Thunderbird washer reservoir.
  • Systems design engineer for alternator and charging systems.
  • Product design engineer for fuel delivery systems.
  • Systems design engineer for fuel indication systems.
  • Manufacturing process engineer for headliner products. Awarded three suggestion awards for process improvements and head count reduction.Improved throughput by 15%.
  • Production supervisor for door trim manufacturing products at Utica Trim Plant.
  • Received highest recognition award for a problem resolution team – troubleshooting fuel gage inaccuracy.


May 2010 - Present

Advanced Electric Vehicle Graduate Certificate

University of Detroit Mercy

Expected completion 4/2011

1990 - 2000

MBA/MS dual degree

University of Michigan-Dearborn
1984 - 1990


Wayne State University
1980 - 1984


Wayne State University



Social Media

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Expert experience leading multi-cultural, multi-disciplinary teams.

Ford Technical Education Program

WERS training and experience. FMEA, 8D, DOE, APQP, Tolerance Design, Robustness

Six Sigma

Lean Manufacturing Yellow Belt  

Microsoft Project

Microsoft Word, Excel, Powerpoint, Access




Intercompany training at Visteon
Dec 2006 - Dec 2006

Lean Six Sigma Yellow Belt

Intercompany training at Visteon