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Hortencia Diaz

Work History

May 2013Present

Security officer/Control monitoring center

Trinity industries
  • Acquires job skills and learns company policies and procedures to complete routine tasks
  • Works on administrative assignments with clearly defined objectives
  • Performs routine clerical duties using prescribed procedures
  • Solves administrative problems which are limited in scope and complexity
  • Receives detailed instructions from supervisor
  • Ability to follow oral or simple written instructions and procedures
  • Activity report entries and data entry
  • Problem solving
  • Routinely parols
  • Open/Closing gates repeatedly
  • Answering phones
  • Remotely monitoring cameras for plants around the US and Canada
Jan 2013Jan 2014


Life touch
  • Communicating with clients to understand their needs
  • Preparing for photo shoots (e.g. scouting locations, scheduling, renting equipment, etc.)
  • Setting up or taking down lighting, backgrounds, props and other equipment
  • Capturing images
  • Processing images
  • Creating final print images or digital files
  • Archiving images
  • Performing administrative tasks such as billing
  • Jan 2011Sep 2012

    Security officer

    Allied Barton

    Working the screener station which consits of using a hand wand of any employee alarming the metal detectors, ensuring all employees wear badges entering production floor, inputting activity entries using excel and microsoft word, deactivating truck gates for deliveries at site, answering phones,hourly radio checks for all posts, email documents.

    Jun 2010Jan 2011

    Security Supervisor

    Ameritex guard services

    Supervision of 8-14 officers, Training officers CEIA Metal detectors, Train officers at each post consisting of 12, bypassing alarms and dock doors, inputting enteries on an event log using excel and microsoft word, checking visitors in and out using "easy lobby", observation of site, ensuring site is secured, resolving incidents with employees or site employees, hand wanding (metal detectors), rover the site, ensuring all doors are secured on an hourly basis, answering phones, observe and report

    Jun 2009May 2010


    Micheals Distribution Center

    Package HandlerJun 2007

    Package and pick orders for other distribution centers. Racking and running the sorter to send out to their routes. Placing freight in the conveyors to their location, weighing up to 60 pounds. Using a powered pallet jack, forklift, and tugger.

    Dec 2008Mar 2009

    Laundry attendent

    Sunshine Center

    Wash and fold laundry and help with dry clean. Attend customers with change, clean machines. sweep store. Bring in dry cleaning and having it ready for customer pick up.

    Jun 2007Nov 2007

    Package Handler

    Fed Ex home delivery

    Sort packages to their routes, repackage damaged packages,  help split, and scanning packages.

    Dec 2003Aug 2005

    Shift Manager/ Catering

    Ensure store is in task and close out shift, clean store, attend to customers and complaints,  cashier, cook. I also did catering there, delivered large bulks of food to businesses, residential, and banquets, prepare food and helped with cooking .

    Jun 2002Oct 2003

    Customer service representative

    Guaranteed Telemarketing Solutions

    Outbound call center for cellullar one and various long distance companies. Telemarketing phones for promotions.


    High school diploma

    North Side High School


    I have a broad range of talents ranging from restaurant shift manager, security, clerical, laundry attendant, and cashier also, I'm bilingual in english/spanish. I'm a fast paced quick learner, that works well with others and has great peoples skills.


    To help make a growing company successful and secure employment utilizing my talents, skills, and unique helpful personality.


    Nov 2009Present

    Stand up forklift

    Jun 2009Present


    Jun 2009May 2010

    Powered pallet jack