Work experience

Work experience
Jun 2009 - Present

Senior Customer Project Manager

  • Establish effective project management governance and prepare a project specification document, which describes the overall steps, milestones and resources necessary. Establish a project budget and follow up financial project KPI’s. Develop a risk management plan inclusive of risk identification and risk response plans. Establish a quality management plan and conduct QA/QC through the project life cycle.
  • Manage & execute the customer projects (NRO & SI) in line with PROPS-C, PMP framework in order to keep the project constrains (scope, time, cost, quality, risk & HR) within control limits.
  • Lead and control project work, on a continuous basis, by motivating and coaching the project members.
  • Network rollout control and management for outdoor (RT & GF) and indoor sites including (RF & TRM planning, SAQ, Civil and telecom activities).
  • Handling critical special projects & do some presales activities.
  • Contract preparation and management.
  • Customer projects finance control and governance.
  • Ericsson innovation change agent in CU NME
  • Part of Ericsson mentorship program – CU NME
  • Project pre sales experience with significant role on key projects
  • Driving and managing very complex projects in different phases (pre-sales, planning, execution and handover) within RMEA region in different countries (Sudan-MTN, Saudi Arabia-STC, Iraq-Zain, UAE-Etisalat) on STA assignments
Apr 2006 - Jun 2009

Telecom Project Manager

  • Project rollout management – Telecom implementation
  • Lead and control project work, on a continuous basis, by motivating and coaching the project members
  • Identify issues and risks to the completion of the project and proceed for resolution
  • Transmission hub nodes implementation
Aug 2004 - Apr 2006

Telecom Switching Engineer

Alpha Data-Nortel

Installation & Integration of Nortel KTS & IP/PABX systems



Senior Project Manager

Sales & marketing experience

Quality control and assurance

Project and portfolio Financials

ICT driver

Risk Managment



IT tools and skills

Project Management


Oct 2014 - Oct 2017

Senior Customer Project Manager

Ericsson AB
Dec 2010 - Dec 2016

Experience Project Manager

Ericsson AB
Jul 2010 - Jul 2016

Project Management Professional PMP




All references available upon request

About me

Senior certified project manager in telecom infrastructure projects with a track record of significant achievement in implementing mobile communication networks and telecom value added services solution projects


  • Senior experience in project management, SI, rollout and implementation projects
  • Excellent sales and marketing experience with significant project sales record
  • Ericsson certified project manager – Senior level
  • Ericsson certified L1 – leadership assessment
  • Ericsson RMEA Award 2014 on “customer first” category
  • Over 11 years’ experience in telecom companies (operators, vendor & subcontractor).
  • Self-starter, team player and problem solver with international vision.
  • Extensive product, International standards and certified project management experience.
  • Strong relationship-building, very good negotiator and excellent communication skills.
  • Native speaker of Arabic and fluent in English.
  • Jordanian passport; Married and have 2 kinds.



  • Team Building & Leadership
  • Excellent ability to locate opportunities
  • Quality Control Management
  • Vendor & Procurement Management
  • Process Analysis & Improvement
  • Risk Management
  • Financial Management