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Hazal Töredi

Program Specialist / Ketchup Loyalty Marketing

Education

20082013

B.A. in Tourism Administration (Received an honors certificate)

Boğaziçi University, Istanbul, Turkey

Relevant courses to Marketing: Principles of Marketing, Principles of Management, E-marketing, Business Strategy, Service Marketing.

Foreign Languages

English

 Advanced Level

German

Pre-intermediate Level

Work experience

Aug 2014Apr 2016

FIT Accounts & Product Development Executive

Vanguard Travel Services (Parent company of Tafoni Houses Cave Hotel and TurkeyTourCenter.com)
  • Assisted in the decision making process to define annual marketing strategies for the destination management company and hotel.
  • Represented the destination management company and the luxury boutique hotel in Cappadocia at international tourism fairs and events.
  • Gave presentations to industry professionals in order to increase brand awareness and sales.
  • Participated in international business networking events.
  • Created business correspondence and offered customized proposals for international customers including tour operators, travel agencies, universities and individual travelers from the U.S., Canada and Europe.
  • Managed 125 customer accounts; generated 177.156$ in revenue in 2015.
  • Collaborated with the company’s digital marketing agency for the preparation of marketing materials for sales meetings and tourism events.
  • Managed and updated the company’s website content.
Jun 2013Aug 2014

FIT Accounts & Office Operations Executive

Vanguard Travel Services
  • Managed the accounts of individual travelers and small private groups.
  • Assigned in managing the tour processes for VIP clients.
  • Arranged all the aspects of tour processes.
Jan 2013Jun 2014

Office Operations Executive – Part Time

Vanguard Travel Services
  • Assisted in handling of accounts of individual travelers.
  • Arranged all the aspects of tour processes.
  • Assisted in managing the tour processes for VIP clients.
Jun 2012Aug 2012

Executive Office Trainee

Conrad Istanbul
  • Assisted the Executive Assistant to Hotel Manager.
  • Trained in different departments including Marketing and Human Resources.
  • Assigned in 2012 Team Member Ramadan Dinner Organization as the team leader.
Jun 2011Aug 2011

Station Sales, Sales Coordination Office Trainee

Turkish Airlines
  • Assisted in handling of customer complaints and the measuring processes of sales agents’ job performance.
  • Assisted with ticket sales processes in the international terminal of Istanbul Ataturk Airport.

Projects

Boğaziçi University, Department of Tourism Administration                                               January 2013 – May, 2013

Tourism Research Project (Group member): The Case of Foursquare users in Turkey; analyzed the consumer use of electronic location sharing applications in tourism.

 

MPI Turkey Club (Meeting Professional International) in cooperation with Boğaziçi University, Department of Tourism Administration                                                                                                                  October, 2012 – January, 2013

Interactive Congress and Event Project (Group Member)

Fairs, Seminars & Conferences

  • ILTM (International Luxury Travel Market) Cannes 2015                                                    November 30 – December 3, 2015
  • BUMED – Sectors Together Luxury                                                                                            November 19, 2015                   
  • ILTM (International Luxury Travel Market) Cannes 2014                                                    December 1 – 4, 2014
  • Boğaziçi University Management & Economics Club  / PR Professional Days          March 31, 2013

     PR Professional Days

Certifications

Jan 2016Present

Diploma in Social Media Marketing

ALISON
Dec 2015Mar 2016

How to Create Your First Website

ALISON
Nov 2012Dec 2012

Certificate of Interactive Congress and Event Project Training

MPI Turkey Club 
Mar 2012Jun 2012

Project of 360 Degrees Evaluation of Istanbul Hotels conducted with TUROB / Certificate of Attendance 

Boğaziçi University, Department of Tourism Administration           
Nov 2011

Marketing Live Class / Certificate of Attendance 

P&G (Procter & Gamble) Business School 
Nov 2011

Customer Business Development (Sales) Live Class / Certificate of Attendance

P&G (Procter & Gamble) Business School 

Club / Membership

BÜMED (Boğaziçi Üniversitesi Mezunlar Derneği)

Computer Skills

MS Office Suite                         SPSS

OnQ Reservation System     Troya       Amadeus