Wendy Yusuf


I have been in the Administrative arena for over 10 years.I am a well polished, take charge, detailed individual with strong communication and interpersonal skills.I have superb administrative skills; great organizational and leadership skills; excellent calendar management; ability to develop and/or prepare correspondences, reports, analysis, etc. for various meetings; create presentations, coordinate travel schedules, flights, hotel accommodations, meetings, etc.; maintain, assemble and compile material for presentations; I have superb computer skills; proficient with dictation (speedwriting) and Dictaphone.I have the ability to manage multiple tasks effectively and the ability to work in a fast pace, high-pressured environment, as well as great customer service skills and the ability to supervise and lead a team

Work experience

Work experience
Aug 2005 - Oct 2008

Administrative Assistant

Supported Sr. Vice President and Vice Presidents of field staff; Maintained staff’s calendars and scheduled appointments; performed complex and confidential administrative functions including developing and typing written correspondences; coordinated travel arrangements via online travel portal; reconciled monthly T&E reports via online Accounts Payable system; responded to VPs and employee inquiries and address routine personnel matters; compiled data for monthly reports; submitted payments request and process vendor contracts for legal review and execution for field staff events, meetings or conferences; collected and compiled staffmonthly budgets; managed opening process for new offices; requested new accounts for new employees (American express card, id request, computer/laptop, blackberry, business cards etc); Assist in annual employee performance review process; distribute and assist in HR Communications regarding HR initiatives, detailed record keeping, database management and report preparation activities (Leadrouter, Searchrouter, Franchisee database, etc).

Jul 2004 - Jul 2005

Administrative Associate

MetLife (Adecco Temp)

Supported Legal Council for Securities Investments and Real Estate; prepared a broad range of legal documents, memorandums, pleadings, and other transactional documents via dictation or rough drafts; reviewed and corrected legal citations to ensure accuracy; maintained calendars; maintained office equipment and software; transcribed, dictated; composed routine correspondences for signatures; reviewed and distributed mail; maintained Attorney’s law library with updated materials, documents and references as needed; utilized Hummingbird system (a database where documents are stored and can be viewed by others in the department), Law Manager (a system that is used to kept a record of attorneys billable time), as well as inputting new matter numbers on cases, FileSurf (a system used to get information regarding a particular file) and Workshare Deltaview (a system used to compare and/or redline documents).

May 2002 - Jun 2004

Executive Administrative Assistant

Greenbrook Manor

Supported Vice President and Administrator of Human Resources; scheduled conference calls; managed and maintained human resources calendars (appointments, meetings, vacations and nurses and administrator on call); managed travel arrangements and noted calendars accordingly; monthly T&E reports; ensured all job applications and or supporting documents were completed properly before processing; completed and maintained criminal background checks, consent forms, W4 and I9 forms; processed and maintained purchase orders, and reconciled vendors accounts; ensured that employees licenses and certificates were kept up to date; processed and distributed mail; answered and directed telephone calls and followed up on inquires within a timely fashion; ensured office was staffed and maintained in a safe manner; maintained office supplies and equipment were available and in good working condition; supervised and directed all administrative procedures; developed and maintained rapport with personnel; processed and managed workers compensation claims, acted as a liaison between the employee, medical facility and insurance carrier.

Jun 2000 - Apr 2002

Lab Coordinator

Craig Adhesives & Coatings Company

Accepted delivery of all requested projects entering into company labs from customers and sales consultants; managed and assigned projects accordingly by way of numerical numbering system and follow-up to completion; generated bi-weekly reports for 12 chemist and monthly reports for 14 sales consultants; gathered and retrieved information from chemist and analyzed the products for the success of newly created products; kept Sr. Vice President and President apprised of various projects from chemist and sales consultants; generated quarterly reports for all sample shipments exiting our manufacturing department (for the controller), which assisted with our quarterly budget meetings which included bookkeeping and record keeping for billing purposes; maintained attendance records/vacation schedules, as well as sick and personal time for the entire technical team; updated ISO procedure manual and quality system records for chemist; assisted n the process of internal audits; sent out requested Material safety data sheets, technical data sheets and FDA requirement letters; assisted customers with technical questions; assisted sales consultants of updated information for open items; assisted in special projects on an as needed basis.

Jun 1999 - May 2000

Executive Administrative Assistant

University Heights Science Park

Assisted Vice President in the development of a Science High School; maintained calendars and contact database for four committees; maintained monthly T&E reports and budgets; gathered and compiled materials for various reports via internet and company’s library; informed committee members of meeting dates and special events at various locations; assisted in preparing meeting agendas; scheduled audio visual equipment to be delivered on an as needed basis; implemented and coordinated filing system; corresponded with the Board of Faculties of Newark High Schools and elementary schools; formatted and produced graphic documents by way of PowerPoint presentations; composed memos and charts; proofread & edit documents; orienteering for public schools and libraries.

May 1987 - May 1999

Executive Secretary

American Express Card Division

Provided administrative support to the Retail Travel Training Department; coordinated travel arrangements; calendar management; processed and reconciled T&E expenses; typed correspondences; assisted in the creation of course manuals; shipped course materials to specific locations; enrolled and registered participants for training; tracked participant attendance; sent out course completions memos; scheduled meetings and arranged conferences/meeting facilities; maintained attendance tracking ; maintained positive relationships with training participants; interacted professionally with all levels of the organization.


May 2007 - Nov 2007

Certificate of Completion

American Business School
Sep 1983 - Jun 1985


Sep 1981 - Sep 1982


Robert Walsh Business School

Certificate - Executive Secretary

Sep 1975 - Jun 1979

H.S. Diploma

Vailsburg High School

High School



Training Classes

 *Effective Business Writing *Critical Writing Handling Difficult Customers *Speedwriting * Dictaphone *Internet and Email *Intermediate Access * Advanced Excel *First Time Managers *HIPPA (Privacy Regulations) *Lead Router *Search Router *Effective Presentations *Time Management.*Ethics & Policy Training * Franchising as a business Strategy *Customer Relationship Management *Real Estate Agent (American School of Business) *Toast Masters (Public Speaking)

Computer Software

Microsoft Word, Excel, PowerPoint, Schedule Plus, Access and Imaging (scanning), Microsoft Outlook, Adobe Acrobat, People Soft, Lawport, FileSurf, Law Manager, WorkShare, DeltaView DOSF/DISS, DOSS, DisplayWrite III & IV, Windows: WordPerfect 6.0, Ami Pro, Lotus 123 Release 5,

Computer Hardware

Apple Macintosh, IBM, Wang, Syntrex, Dell, Gateway  & Compaq