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Jul 2015Dec 2015

Sales Executive                    

Xefox Digital Marketing Agency


  • Organize and manage all sales activities.
  • Establish and implement sales objectives and goals.
  • Analyze, interpret and evaluate the effectiveness of sales, methods, costs and results.
  • Handle customer complaints and solve conflicts within the company.
  • Evaluate market demand and try to meet customers' needs and expectations.
  • Develop and update the sales kit (including the company profile, portfolio and sales presentation).
  • Cold calling to arrange meetings with potential customers to prospect for new business.
  • Prepare the Contracts (including terms, quotations and communication model)
  • Negotiate the terms of an agreement and closing sales.
  • Communication between the client and the team until the contract signage.
  • Provide customer services after selling the service.
  • Provide customers relevant information about the services the company sells.
Oct 2014Dec 2014

Customer Service Advisor                   



  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves service problems by clarifying the customer's complaint.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential services to management by collecting customer information and analyzing customer needs.
Sep 2014Nov 2014

Sales Executive



  • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
  • Sells services by establishing contact and developing relationships with prospects; recommending solutions.
  • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Prepares reports by collecting, analyzing, and summarizing information.


Sep 2012Present

Bachelor’s degree in Mechanical Power Engineering

Helwan University

Fourth year


General Egyptian Certificate of Secondary Education

Al Akbat Secondary School

Grade: Excellent 95%


  • Training in Giza Systems, 2016
  • Training in Exxon Mobile, 2015
  • Training in LEONI, 2014
  • Training in The Arab Contractors, 2014


  • Marketing Director & Engine Team Member at Helwan Supermileage Team.
  • Member at American Society of Safety Engineers.
  • Participant at Google for Entrepreneurs.
  • Participant at the Intel Youth Enterprise Program.
  • Marketing Director at Helwan Formula Student Racing Team.
  • Fundraising Specialist at Steps Towards Progress”STP”.
  • Member at Student activities and trips Committee of The Students' Union.
  • Volunteer at Resala Association (NGO).
  • Public Relations Member at Kinetics.
  • Participant at Pirates Egypt.
  • Fundraising Specialist at IRIS.
  • Participant at K vector Foundation.



Introduction to Marketing.

The Wharton School of Business

License Certificate Serial: VEV9JE8EVUNE


Sales Fundamentals Course.

Udemy & Jobs university

License Certificate Serial: UC-CXHOWOVG


SEO Training Course.

Udemy & MOZ Online Course

License Certificate Serial: UC-VUV37QFR


Social Media Marketing Course.

HP Learning Initiative for Entrepreneurs

License Certificate Serial: 1331817-66


Selling Online Course.

HP Learning Initiative for Entrepreneurs

License Certificate Serial: 1331817-236


Customer Relationship Management (CRM) Course.

HP Learning Initiative for Entrepreneurs.

License Certificate Serial: 1331817-423



Native language (written and spoken).


Excellent (written and spoken).

Good surfing skills on the Internet
Windows, Word, PowerPoint, Excel and Outlook

Area of Expertise

  • Market Research/Analysis.
  • Sales/Marketing Strategy.
  • Customer Service.
  • Advertising.
  • Event Planning.
  • Negotiations


  • Date of Birth : 4th February, 1994
  • Marital Status : Single
  • Gender : Male
  • Nationality : Egyptian
  • Military Status : Postponed