Samiksha Vijay

  • Bengaluru KA

2.5 years of experience with a strong Financial background working with progressively challenging cases and diverse clients


Harsha has  10+ years of professional experience in SCM and CRM domain. Harsha has worked in all phases of the software development cycle as a designer, developer, consultant and test manager. The exposure to various activities has helped him to obtain a complete end to end knowledge needed for a consultant specialized in SCM and CRM domain. Also, he has good knowledge in Business Analysis, Requirement and Product Management.

Work History

Work History
Feb 2011 - Present

Business Analyst/ Solution Consultant

Volvo India Pvt. Ltd
  • Responsible for design and implementation of global supply chain processes to support manufacturing operations in the construction, commercial transport, repair and services markets 
  • Implement best supply chain management practices by conducting pre-study and suggesting changes in process, systems. Implementation of new technologies including ERP (SAP and Microsoft AX ), ITIL ( BMC Remedy ) solution and custom software related to e-Sourcing, Dealer Management, Predictive Analysis
  • Working in projects where merger of companies was undertaken and lean initiatives were implemented to improve process KPI’s. 
  • Deliver solutions which involve working in AS-IS, TO-BE process, Workshop facilitation, Gap analysis, Functional design, Concept Modeling, Documentation, Testing and User- manual documentation.
  • Work with stakeholders across the regions of Volvo eco system and implement, develop product roadmaps through deep understanding of customers, technologies, and business strategy.
  • Create wireframe, UI mockups, end to end use case, concept model, requirement breakdown, process flow diagram and acceptance test driven product backlog.
  • Conduct market research and competitor analysis to propose new functionality, feature, product or services. Working on cutting edge technology like Big data, Predictive Analysis, Internet of Things and did prototype to senior management.
  • Was part of projects having large footprint and handled multiple roles as Solution Consultant, Lead Business Analyst and Test Manager depending on the project needs.
  • Complete responsibility for ISO Audit and representing the IT organisation as Environment Management System coordinator in ISO 14001 and 9000 audit.

2007 - 2011

Senior Software Engineer

SAP Labs India 

• Work on functional and non-functional requirement realization in the product and deliverable.

• Fix SAP SNC, SPP and APO product related issues raised from external and internal stakeholders.

• Create and maintain the product backlog and work with Solution Manager for realization of same in new version of the product.

• Understand the business needs, create prototype, and provide user training as SAP Solution Consultant with projects having considerable SAP footprint in MM, CRM and APO

•  Part of Development Support team to fix complex functional and technical issues, working remotely or at customer location.

• Provide assistance to Pre Sales team to ensure that RFQ, Technical bids is completed in time and improve conversion ratio.

2006 - 2007

Associate Consultant

Oracle India Pvt. Ltd.
  • Working as PeopleSoft CRM Consultant, I was responsible for design, coding and documentation of custom solutions for an American adventure gear manufacturing and retail chain
2005 - 2006

Asst. Systems Engineer

Tata Consultancy Services
  • Working as PeopleSoft CRM Consultant, I was part of team which was responsible for design, coding and documentation of Small and Medium Business solution for American client.
  • Also, custom solutions based on PeopleSoft CRM were developed as part of CRM portfolio. 


2013 - 2018

Certified in Production and Inventory Management

2001 - 2005

Industrial Engineering and Management

BMS College of Engineering


Volvo India Pvt. Ltd

  • Received Volvo IT Star award for Competency development initiatives taken in year Q1, 2015
  • Received Volvo IT Envoy award for CSR initiatives taken in year Q3, 2012
  • Spot award for customer appreciation in SCM Inbound program in year 2012

SAP Labs India Pvt. Ltd.

  • Special jury award for ideation and successful prototype of ‘Public participation in policy making’ tool build on SAP CRM 7.0 with Jive Framework
  • Received the Agility award in SAP Labs India for ramping up on complex UI framework area and providing time critical delivery to a customer.
  • Have been awarded with “Wall of Fame” for customer centricity, passion displayed in work and contribution to the team and product related activities.

Oracle India

  • Awarded the “Consultant of the Month “award in Oracle India for saving 300 consulting hours with minimal product re-design and successfully guiding team members for resolving complex issues.

IT Skills


PHP, Javascript,CSS, HTML

BMC Remedy
PeopleSoft CRMRDBMS, SQLTableau Public
Microsoft AX 2009  ABAP, OOPS MS Visio
SEO OptimizationMS OfficeMicrosoft TFS

Core Competencies

Customer Relationship

Development & Management 

Distribution/Channel Management Continuous Process Improvement 
AGILE, Scrum way of workingE-commercePlanning & Forecasting

Global Procurement & Purchasing Management 

Retail ManagementOrganizational Change Management 
Logistics and Warehouse ManagementBusiness AnalysisRoot Cause Analysis 
Inventory Planning & Management Product managementERP Systems Implementation