Harsh Dawar

  • Mitra Vihar, Pitampura, New Delhi, INDIA

......

Summary

To achieve career progress within the workplace environment by contributing towards the objectives of the organization through utilizing my personal strengths, technical skills and knowledge, while maintaining professionalism, in addition to seeking opportunities for growth and advancement within a professional environment by boosting technical skills and strong peer and client relationships.

Work History

Work History
Oct 2011 - Feb 2015

Co-Owner

7 Eleven Australia

Managed every aspect of store operations.

Trained and developed store staff in customer service techniques.

Monitored and implemented corporate programs in sales, shipping, and merchandising.

Directed large store team to create a sales environment that consistently met expected sales goals and reduced operating costs.

Managed team of 10, including hourly employees, specialists, and supervisor direct reports.

Using of business intelligence platform tool to identify, investigate and analysis daily, weekly, monthly and annual reports.

Using of SAP “store end “ access to extract data of profit and loss, balance sheet and expense sheet from 7 – Eleven main SAP server.

Using SAP purchasing at “store end” to do the daily and weekly store orders.

 

Nov 2009 - Oct 2011

Department Manager (Outdoor & leisure)

Big W (Woolworths Australia)

Establishes retail environment that encourages positive customer experience and promotes realization of sales targets.

Conducting inventory management and maintenance.

Ensuring all staff adhere to OH&S protocols and completing routine safety measure checks.

Approaching customers and addressing their inquiries and complaints in a professional manner.

Assisting in designing the display with different themes.

Education

Education
Nov 2009 - Jun 2012

Bachelor Of Commerce

Deakin University, Melbourne
Oct 2008 - Oct 2009

Diploma Of Commerce

Melbourne Institute of Information & Technology

Skills

Skills

Time management

Critical thinking

Communication Skills

Analytical Skills

Interests

Big fan of motorsports including V8 Supercars and Formula 1 racing.

Regular participant at Phillip Island go kart racing events in Australia.

Avid watch collector and enthusiast.