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Career Accomplishments

Mar 2014Present

Service Manager

Tires Plus Bridgestone Retail Operations LLC.

Sales Management

  • Increased sales through proper time management of appointment setting
  • Created a brand using the shops techs to promote shop loyality
  • Utilized prior recommendations to promote future services and bonus savings in order to captivate the clients interest
  • Negotiated upon the companies behalf using ordering metrics to acquire lower pricing 

Service Management

  • Built and expanded loyal customer base by implementing thorough explanations on the repairs
  • Managed techs using trust exercises
  • Handled stock to ensure that products would be available prior to the clients vehicle appointment to ensure a smooth transaction
  • Scheduled techs optimally where there would be no gaps in necessary coverage as well as workload
Apr 2009Mar 2014

Autotech Lead

Best Buy L.P.


  • Trained techs on proper handling and safety of 12V equipment
  • Handled stock of all supplies as well as specialty products not available in stores
  • Through effective time and product management my team and I were able to achieve an average of 175% gross profit on installation labor alone
  • Implemented a plan in order to think outside "the box" to broaden our product base to be able to better suit our growing clientele