Harrison Mc Tavish

Harrison Mc Tavish

Work History

Work History
Oct 2008 - Present

Sales and Marketing Professional

International Road Dynamics

  • System design and customer contact for special projects closing at various price points.
  • Market analyst and Social Network designer.
  • Proposal and Bid Management.
  • Aided in price list development and strategical planning for fiscal years 2009, 2010, 2011.
  • Ensure smooth transition from sale stage into the hands of engineering and project management.
  • Price negotiation with suppliers.

Sep 2007 - Oct 2008

Corporate Sales Manager

Silver Birch Hotels

  • Effectively won significant business through relationship building.
  • Received bonus incentives every quarter during employment.
  • Contributed to the development of the hotel's 2009 Strategic Business Plan.
  • Spear headed the production of client events and lunch gatherings.
  • Contributed to the development of the 2009 Budget for the hotel.
  • Successfully completed all sales and marketing training courses offered.
  • Accountable for bringing in two million dollars of sales revenue annually.
  • Customer relationship building through sales calls, hosting client events, and meetings.

Jun 2003 - Jun 2007

Customer Service Representative


  • Provided excellent customer service and strived for their complete satisfaction during every customer encounter.
  • Was the first employee in the Call Centre to ever receive four customer service satisfaction awards in their first year of service.
  • Championed and implemented the successful use of employee developed Performance Evaluations.
  • Recognized as a top seller at the SaskTel Store.
  • Developed the ability to overcome challenges and service issues with upset and/or difficult customers, both face to face and on the phone.
  • Consistently achieved or exceeded sales targets.


Jul 2010 - Aug 2011


Edwards School of Business (UofS)



Teamwork and Coaching

Have 21+ years of hockey experience including a AA' Bantam Hockey Provincial Championship. Coached tournament winning participants in wakeboarding in North Carolina and have won the Pro Am at Wake Ride.  


Youth Action Circle Leader. President of St. Joseph High School, Saskatoon, 2002-2003. Vice President of Events for the MBA Student Society. Alpine Ski and Snowboard Club Executive (Guiding 88 university students to the mountains, planning social and New Year's Eve events.)    

Public Speaking

Public Speaking- Including Response and Thank You to Lieutenant Governor General.


 Courses Completed:

  • Personality & Leadership Styles (August 2010)
  • Communication Skills (August 2010)
  • "The 7 Habits of Highly Effective People" Signature Program (September 2010)
  • Employment Law(January 2011)
  • Group Dynamics, Team Building & Conflict Management (February 2011)
  • Contract Law (May 2011)


  • Hockey, Wakeboarding, Boating, Wakeskating, Football, Snowboarding.


  • Building Success - Strives to surpass expectations with innovation and using resourcefulness to achieve targets, while maintaining accountability.
  • Relationship Forming - Celebrate personal and team success, exhibit respect and understanding, collaborate and build rapport with both internal and external customers.
  • Embody Dedication - Build excitement in the workplace, encourage others to be enthusiastic about their efforts and foster new and creative strategies to achieve goals.
  • Display Ethical Behaviour - Reiterates the importance to maintain integrity and professionalism in the work place. Demonstrates trust and confidentialitywhenappicable.
  • Open Communication Channels - Excellent customer service is integral to any business's success, whether it be following up to ensure a customer is pleased or to refresh the team on proper processes and policies, making the effort to create a measureable difference.
  • Creating Change - Engage in and implement business changes, working to continually understand and assist others through the change process.
  • Specialties Include - Sales, Business Development (including mergers, acquisitions, negotiations, strategic alliances), Financial Modeling, Strategic Planning, Research & Analysis, Relationship Building.


Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.


Jun 2007 - Present

NCCP Certified Coach

Waterski and Wakeboard Canada