Product Lead for development of Internal products to enhance productivity of Riders, Managers and Marketing, Operations, Audit teams for B2B enterprise
Successfully launched modules and set-up processes for
- Automated Rider Payment release
- Launched multiple Dashboards to seamlessly connect Riders, Cluster Managers and Marketing/Ops Heads to carry out daily operations
- Rider & Seller Auditing system
- Attendance & Payroll System
- Rider Grievances System
Overall, the tools developed helped decrease operations workload by 25%. Rider and seller management systems helped bring transparency in communication and tracking progress for Marketing and Business Teams.