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Harjeet Singh Nagi

Recruitment Consultant & Technical Sales Executive

Work History

2015-11Present

Senior Technical Support Executive

Itechizen Ventures Pvt Ltd
  • Perform Troubleshooting of Windows XP , Vista , Windows 7 and Windows 8.
  • Provide client support and technical issue resolution via, phone and remote session.
  • Troubleshooting & maintenance of PCs.
  • Configure software to connect to Internet application servers. 
  • Provide training to customers in the use of system and applications as related to Anti Virus and Anti Spyware. 
  • Obtain general understanding of OS and application operations related to the customer’s problems.
  • Identify and correct or advise, on operational issues in customer’s computer.
  • Installation of various software.
  • Installation of device drivers & hardware components
  • Escalation of customer issues to different levels of support.
  • Working with Microsoft Office & Outlook 2010.
  • Configuring Modems, Routers, Servers, Printer & other Hardware Deviceson desktops.
  • Tackle to handle Popup, Printer, Roku, TurboTax, Quicken & Pogo calls.
Jan 2015Oct 2015

Recruitment Consultant

BLOM IT SERVICRES

  • Making arrangements for the advertisement of vacancies
  • Interviewing and assessing prospective applicants and matching them with vacancies at client companies
  • Organizing interviews and selection events
  • Check references and suitability of applicants before referring to employers
  • Prepare rosters and duty statements, as well as organise security passes and identification.
Jan 2014Dec 2014

Sale Executive USA Pay-Day Loan Process

GZ International BPO Pvt. Ltd
  • Only Sales
Feb 2013Dec 2013

Sales Executive

Simitech Solutions Pvt. Ltd.
  • Visit potential customers for new business
  • Provide customers with quotations
  • Negotiate the terms of an agreement and close sales
  • Gather market and customer information and provide feedback on buying trends
  • Represent your organisation at trade exhibitions, events and demonstrations
  • Identify new markets and business opportunities
  • Record sales and send copies to the sales office
  • Review your own sales performance
Apr 2012Jan 2013

Ass. Team Leader

Reliable Business Solution & Services Pvt Ltd
  • Helping with training and development
  • Completing paperwork
  • Handling complaints (from both staff and customers)
  • Financial responsibilities
  • Ordering stock (where applicable)
  • Helping with promotional events
  • Personnel duties
  • Reporting to senior level management 

Skills

  • Able to motivate and lead others in a team environment.
  • Excellent communication skills, both written and verbal.
  • An ability to build rapport and trust quickly with work colleagues.
  • Able to priorities tasks and workloads in order of importance.
  • Track record of delivering results with deadlines.
  • Strong decision making and problem solving skills.

Education

Mar 2010Apr 2011

HSC

Mumbai University

COMMERS

Mar 2008Apr 2009

SSC

Mumbai Board

2011

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HARJEET SINGH NAGI

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