During my Tenure in Accounts Payable Department I have worked in the role of
·Customer Service Representative,
·Senior Customer Service Representative,
Accounts Payable Functions:
·Use Oracle AP and SAP system to ascertain history of supplier and notes relating to work in progress with respect to query resolution for specific suppliers & Assist and/or perform supplier statement reconciliations.
·To audit the invoice received for payment is appropriate to pay or not.
·To ensure that invoice contains all the required information to make payment to vendors. Else,
I have to inform my team members to contact vendor asking for the proper invoice copy with all the necessary details
·To check whether vendor is already exists in the system for the remittance of payment, if not,
I need to inform the team members to setup the vendor and inform them to investigate the details provided by them.
·To audit/review the invoices processed by the team members.
·To send notifications to vendors through email once payment is successfully done.
·To make sure that the payment is done as per the agreed vendor pay terms.
·To help in procurement process of the firm.
·To handle the emails from the vendors and give them a proper status of the payment
·Track payment runs to ensure supplier or employee requests are processed. Ensure employee expenses are reimbursed in a timely manner.
·Provide information to the Team Leader to assist in the tracking of performance for the settlement of supplier invoices and employee expense claims & the status of supplier and employee queries
·Proactively suggesting improvements & Provide data of nature of problems to assist in improving processes by performance targeted analysis.
·To resolve all the grievances and problems of the team related to process and make sure that team members are not facing any problem.
·To give provide training to the team related to process and train them perfectly so that they get the proper hold on the process.
·To conduct the performance meeting on every month and inform the team members about their performance.
·To prepare efficiency and accuracy report of the team members based on the data available and take necessary action if required.
·To monitor the end to end process activities done by the team members are meeting the organizations expectation. If any gaps or discrepancies, I need to discuss the same with the team and fix the problem.
Transition &Project Management
·Spearheadedoperations&contributedasanintegralpartofatwomemberteamthat traveled toUKtotransition theAccountsPayableHelpDeskandprocessing department formLondon (UK)toBangalorein January07–March07.
·ContributedasanintegralpartofSAPintegration andmigrationteamwhichtraveled toHyderabad totransition theSAPmoduletoAccounts PayableProcess
·Went on AssignmentasBusinessRelation ManagertoLondon duringApr09–Oct 09, thepurposeofassignmentwasto educate andresolvetheproblemsfacedbythe businessclientswhileusingthePurchasingandExpensetoolandalsotoassistin stream linetheInvoiceprocessingand processing purpose.