5 + years of experience in IT industry with fairly good record of involvement, leadership, flexibility, adaptability as a reliable resource and a valued team member, willingness to perform for organisation and self. Implementing and delivering quality service, Extensive subject matter expertise in application of Network & Security of LAN with ITIL methodologies to meet customer business requirements.
5+ years of experience in Unisys Network operation center working with Cisco LAN management - Switching / Routing / wireless / wifi & Troubleshooting.
which includes :
3+ years of experience in Cisco Voice - working with CISCO call manager, Unity managers. voice gateways.
3+ years of experience in voice management with PABX for Alcatel lucent
2 + years of experience in windows servers/ client machine installation, application troubleshooting , backup and restoration and client machine troubleshooting.
Experience in working with ITSM 6X,7X, Service center, HPOVO