Over 28 years of experience in the Telecommunication as well as IT Industry in Europe, Asia, Africa, and the Middle East being a cultural fit and adaptive in many countries and regions.
Professed Telecom and IT Executive in Sales and Service establishing successful and long-lasting customer relationships.
Professional in running (Global) Network Operations Centers NOC and Call Centers with strong process orientation and ITIL/eTom methodology
Mastering and project managing crash projects, recovering red-projects leading sales, development and service teams.
Establishing teams and offices from the scratch, revitalizing teams in big or small scale and organizations.
A strong advocate of Service Excellence and performance management.
Proven track record in consulting network management end-to-end solutions.
Being multiple times recognized and awarded as one of the top leaders in various companies.
Holding a Master in Mathematics, a Post-Certification in Marketing, Finance and Accounting and an S3 Advanced Management Program certificate from Siemens/Duke University-Fuqua School of Business.