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Hanna has successfuly delivered a wide range of projects and programmes of work for over 10 years with a number of large and medium sized organisations in the media and telecommunications industry. She was responsible for delivering SkyText, the digital version of Teletext while at BSkyB as well as a number of other high levels/public facing projects during her time at Sky.  In addition, she has worked with a varity of multi-disciplinary teams locally and internationally to achieve business success including Reuters where she achieved success by delivering an offshore piece of work well within the timescales previously planned. Hanna is a well rounded, experienced Project Manager who focuses on consistent delivery with her team.

Work experience

Oct 2007May 2008

Project Manager

Virgin Holidays


i. Delivery of Enterprise Content Management System (eCMS) for brochure and web production through cross-organisational teams (Oct - Dec)

ii. Programme recovery/ delivery and scope management: Customised White label (website) implementation for third party Tour Operator (Dec - May)

  • Business case development
  • Managing the initiation, specification, design, development, testing and implementation phases of the project
  • Preparing and delivering management presentations/workshops
  • Status reporting and running various work-stream /programme board weekly status meetings
  • Scope and change request management
  • Managing/liaising with internal/external development, testing and ops teams
  • Crisis, risk and issues resolution
  • Managing quality of clients/supplier output in order to meet project deadlines
  • Manage the production of all project documentation providing QA throughout project life cycle
  • Management of senior stakeholders (locally and internationally)
  • Management of and negotiation with multiple suppliers
  • Facilitating business change
  • Planning and agreeing milestones
  • Identifying and clarifying terms of reference and Programme Execution Plan
  • Contract and SLA negotiations
  • Release and Configuration management
  • Skills transfer and hand over to BAU 
Jun 2007Sep 2007

Programme Management / PMO Manager


Responsibilities: Creating programme management processes and governance for client and implementing process for IT& business change.

  • Establishing CRM Programme Management Office.
  • Creating and Implementing best practice Governance/frameworks (PMO Handbook) for: Planning, Dependency Management, QA, Stakeholder Management, Financial Management, Risks and Issues, Reporting and Resourcing.
  • Supporting the creation of guides for Action Management, Document management, Change Management and Benefits Realisation.
  • Collation, evaluation and reporting of weekly status reporting
  • Programme planning/milestone tracking, dependency management of cross workstream programme and organisational milestones, risks and issues
  • Change control management; risks, issues & assumptions management.
  • Building & sustaining quality stakeholder relationships.
  • Conforming to structured organisational best practice including management of organisational quality gateways.
May 2007May 2007

Web Project Manager


Responsibilities: Completion of web site delivery for third party client.

Jun 2006Dec 2006

Development Project Manager


Responsibilities: Delivery of high profile business driven critical technology (application development) project in 6 months instead of 10 months initially expected managing the complete development life cycle with geographically dispersed teams in 5 time zones.

  • Project feasibility/Initiation/scoping, delivery of RFI/RFP; creation of PID and delivery of Global Legacy Mainframe - Core Suite application (billing, sales ordering system) including application rationalisation.
  • Creation, managementand consolidation of multiple project plans including 3rd party outsourced (India) supplier plans
  • Negotiation/agreement of key milestones
  • Issues, risk and action log management and resolution as well as managing interdependencies
  • Regular management reporting and senior (including Director level) stakeholder relationship management
  • Chairing and facilitating team and Steering Board meetings including preparation of presentation material for Board level approval and governance
  • Budget management, control and financial reporting
  • Managing multidisciplinary matrix teams including offshore 3rd party developers/suppliers.
  • Business analysis, systems and user requirements analysis
  • Documentation organisation and management via SharePoint
  • Compliance with adopted Prince methodology
Aug 2005Jun 2006

Technical Project Manager/Programme Management Officer

NTL (now Virgin Media)


  • Creation, coordination, consolidation and management of project plans including management of interdependencies for telecommunications/broadband Infrastructure / development project
  • Change Control via Dimensions, issues and risk management and resolution
  • Scheduling and managing multiple 3rd party deliverables
  • Regular management reporting, chairing meetings, minute taking and action noting and follow-up
  • Budget management, control and financial reporting and management with Excel
  • Supporting Programme Manager with PMO responsibilities including project governance, SharePoint administration and management, establishing structures, security, version control and management of 3rd party access
Mar 2005May 2005

Business Project Manager/Programme Management Officer


Responsibilities: Reporting to BBC New Media’s Controller of Business Development including mobile applications

  • Creation and maintenance of individual and consolidated programme plans and annual business portfolio calendar
  • Drafting Requirements Specifications
  • Regular Status reporting
  • Facilitating key conferences and speaking engagements
  • Relationship management: Advising, liaising and resolving issues and risks with senior managers on Programme
  • Coaching and supporting Business Managers in project methodologies
  • Production of presentation/communication materials for Controller of Business Development
  • Facilitating delivery of new business projects and ideas within a rapidly changing management agenda
Apr 2000Dec 2003

Project Manager, New Media & Interactive TV


Responsibilities: to lead and manage the successful programme development and deployment of a portfolio of New Media, Broadcast, IT and E-commerce Services through complete life cycle for a number of business areas to CMM level 3 including Web production/content development/redesign for; SkyText; delivery of Sky Bet; Email on TV; creation of Widescreen on the Sky platform; creation of Sky 1 Mix; Sky Music Channels,working to Sky’s ICF structured methodology on Development and Infrastructure projects within matrix and linear organisational structures for the full project life cycle

  • Development of Vision, Proof of Concept & Business Case
  • Delivery of project documentation including Project Initiation Documentation as well as Quality & Communications plans etc
  • Definition of Project Scope, Direction & Requirements
  • Delivery using Waterfall, Iterative or RAD approaches including management of Initiation, Analysis, Development, System and User Acceptance Testing, Deployment/Release Management and handover
  • Definition of Work Breakdown Structures and Configuration Management implementation
  • Delivery of updated Content Management System (CMS)
  • Financial planning, management and budgetary control under Opex and Capex for multi million pound projects
  • Vendor Evaluation, Selection and Project Management of third party onshore and offshore plans
  • Resolution/escalation of risks and issues; identification of and management of critical path(s)
  • Identifying tasks, dependencies and milestones during project planning and scheduling
  • Managing Multi-Disciplinary Teams of up to 50 with skills in Oracle, Magic, Vignette, XML, WML, WTVML, Java, VB, OML (OpenTV Markup Lang.)
  • Development & Maintenance of Project/Programme Plans
  • Release management, quality assurance and project customer communications
  • Development of Functional Specifications and test plans
  • Issue/Risk/Dependency Management and Change Control Management & scope containment
  • Assisting with negotiation of Commercial & Service Level Agreements
  • Chairing Project Review Meetings & Progress Reporting to team and Project board / Steering group
  • Facilitation of JAD workshops/ Brainstorming sessions project presentations
  • Liaison and compliance with PMO quality standards and peer review including working to achieve CMM accreditation
  • Analysis, design and implementation of Sharepoint
Jan 1999Mar 2000

Senior Project Manager, IT Infrastructure


Responsibilities: to lead and manage the successful development and deployment of all Infrastructure projects for British Energy by creating and updating PIDs, project plans, Change logs, Issues logs and Risk register; chairing and running weekly project meetings, writing minutes; preparing weekly status reports, providing technical input, management of systems testing and UAT. Project Team Management (15). Working with In-house Application Development teams to ensure smooth project implementation. Delivery of the following:

  • NT4 SP4 deployment
  • Office 97 SR2 for 4000+ users at 8 British Energy (BE) nuclear waste sites using SMS 1.2.
  • Migration from BackupExec to ArcServeIT
  • Migration of Dr Solomon’s to Netshield across multiple sites.
  • Development of Y2K Business Continuity Plan (BCP) for British Energy
  • Disaster Recovery coordination; management of re-location of DR site as well as managing office re-location.
  • Introduction of support tools to manage project and staffing resources.
  • Travel to nationwide client sites
Sep 1997Dec 1998

Project Manager, IT Education

London Borough of Hammersmith& Fulham (LBHF)

Responsibilities: Creation of standard server, workstation and laptop configurations and selection of a single vendor solution; followed by Desktop / Server migration to Windows 95/Office 97 for 36 schools inc. Network installation, configuration of users (using NetWare) and all follow up training; inventory and audit management; implementation of anti virus and backup policies, initiating & developing server & workstation standards.Staff management (4+).Provision of IT, Personnel Management and financial advise to Head Teachers and School Governors.



Institute of Chartered Secretaries and Administrators


4-Year Post Graduate qualification incorporating the following Key Subjects:

  • Information Systems
  • Personnel Management
  • Business Law
  • Financial Accounting
Jan 2000Present

Personal Development

University of Life

Ordinary National Diploma

Ogun State Polytechnic

The art of Journalism