Hanna Hunter

Summary

Hanna has successfuly delivered a wide range of projects and programmes of work for over 10 years with a number of large and medium sized organisations in the media and telecommunications industry. She was responsible for delivering SkyText, the digital version of Teletext while at BSkyB as well as a number of other high levels/public facing projects during her time at Sky.  In addition, she has worked with a varity of multi-disciplinary teams locally and internationally to achieve business success including Reuters where she achieved success by delivering an offshore piece of work well within the timescales previously planned. Hanna is a well rounded, experienced Project Manager who focuses on consistent delivery with her team.

Work History

Work History
Oct 2007 - May 2008

Project Manager

Virgin Holidays

Responsibilities: 

i. Delivery of Enterprise Content Management System (eCMS) for brochure and web production through cross-organisational teams (Oct - Dec)

ii. Programme recovery/ delivery and scope management: Customised White label (website) implementation for third party Tour Operator (Dec - May)

  • Business case development
  • Managing the initiation, specification, design, development, testing and implementation phases of the project
  • Preparing and delivering management presentations/workshops
  • Status reporting and running various work-stream /programme board weekly status meetings
  • Scope and change request management
  • Managing/liaising with internal/external development, testing and ops teams
  • Crisis, risk and issues resolution
  • Managing quality of clients/supplier output in order to meet project deadlines
  • Manage the production of all project documentation providing QA throughout project life cycle
  • Management of senior stakeholders (locally and internationally)
  • Management of and negotiation with multiple suppliers
  • Facilitating business change
  • Planning and agreeing milestones
  • Identifying and clarifying terms of reference and Programme Execution Plan
  • Contract and SLA negotiations
  • Release and Configuration management
  • Skills transfer and hand over to BAU 
Jun 2007 - Sep 2007

Programme Management / PMO Manager

Accenture

Responsibilities: Creating programme management processes and governance for client and implementing process for IT& business change.

  • Establishing CRM Programme Management Office.
  • Creating and Implementing best practice Governance/frameworks (PMO Handbook) for: Planning, Dependency Management, QA, Stakeholder Management, Financial Management, Risks and Issues, Reporting and Resourcing.
  • Supporting the creation of guides for Action Management, Document management, Change Management and Benefits Realisation.
  • Collation, evaluation and reporting of weekly status reporting
  • Programme planning/milestone tracking, dependency management of cross workstream programme and organisational milestones, risks and issues
  • Change control management; risks, issues & assumptions management.
  • Building & sustaining quality stakeholder relationships.
  • Conforming to structured organisational best practice including management of organisational quality gateways.
May 2007 - May 2007

Web Project Manager

Banner

Responsibilities: Completion of web site delivery for third party client.

Jun 2006 - Dec 2006

Development Project Manager

Reuters

Responsibilities: Delivery of high profile business driven critical technology (application development) project in 6 months instead of 10 months initially expected managing the complete development life cycle with geographically dispersed teams in 5 time zones.

  • Project feasibility/Initiation/scoping, delivery of RFI/RFP; creation of PID and delivery of Global Legacy Mainframe - Core Suite application (billing, sales ordering system) including application rationalisation.
  • Creation, managementand consolidation of multiple project plans including 3rd party outsourced (India) supplier plans
  • Negotiation/agreement of key milestones
  • Issues, risk and action log management and resolution as well as managing interdependencies
  • Regular management reporting and senior (including Director level) stakeholder relationship management
  • Chairing and facilitating team and Steering Board meetings including preparation of presentation material for Board level approval and governance
  • Budget management, control and financial reporting
  • Managing multidisciplinary matrix teams including offshore 3rd party developers/suppliers.
  • Business analysis, systems and user requirements analysis
  • Documentation organisation and management via SharePoint
  • Compliance with adopted Prince methodology
Aug 2005 - Jun 2006

Technical Project Manager/Programme Management Officer

NTL (now Virgin Media)

Responsibilities:

  • Creation, coordination, consolidation and management of project plans including management of interdependencies for telecommunications/broadband Infrastructure / development project
  • Change Control via Dimensions, issues and risk management and resolution
  • Scheduling and managing multiple 3rd party deliverables
  • Regular management reporting, chairing meetings, minute taking and action noting and follow-up
  • Budget management, control and financial reporting and management with Excel
  • Supporting Programme Manager with PMO responsibilities including project governance, SharePoint administration and management, establishing structures, security, version control and management of 3rd party access
Mar 2005 - May 2005

Business Project Manager/Programme Management Officer

BBC

Responsibilities: Reporting to BBC New Media’s Controller of Business Development including mobile applications

  • Creation and maintenance of individual and consolidated programme plans and annual business portfolio calendar
  • Drafting Requirements Specifications
  • Regular Status reporting
  • Facilitating key conferences and speaking engagements
  • Relationship management: Advising, liaising and resolving issues and risks with senior managers on Programme
  • Coaching and supporting Business Managers in project methodologies
  • Production of presentation/communication materials for Controller of Business Development
  • Facilitating delivery of new business projects and ideas within a rapidly changing management agenda
Apr 2000 - Dec 2003

Project Manager, New Media & Interactive TV

BSkyB

Responsibilities: to lead and manage the successful programme development and deployment of a portfolio of New Media, Broadcast, IT and E-commerce Services through complete life cycle for a number of business areas to CMM level 3 including Web production/content development/redesign for www.skymovies.com; SkyText; delivery of Sky Bet; Email on TV; creation of Widescreen on the Sky platform; creation of Sky 1 Mix; Sky Music Channels,working to Sky’s ICF structured methodology on Development and Infrastructure projects within matrix and linear organisational structures for the full project life cycle

  • Development of Vision, Proof of Concept & Business Case
  • Delivery of project documentation including Project Initiation Documentation as well as Quality & Communications plans etc
  • Definition of Project Scope, Direction & Requirements
  • Delivery using Waterfall, Iterative or RAD approaches including management of Initiation, Analysis, Development, System and User Acceptance Testing, Deployment/Release Management and handover
  • Definition of Work Breakdown Structures and Configuration Management implementation
  • Delivery of updated Content Management System (CMS)
  • Financial planning, management and budgetary control under Opex and Capex for multi million pound projects
  • Vendor Evaluation, Selection and Project Management of third party onshore and offshore plans
  • Resolution/escalation of risks and issues; identification of and management of critical path(s)
  • Identifying tasks, dependencies and milestones during project planning and scheduling
  • Managing Multi-Disciplinary Teams of up to 50 with skills in Oracle, Magic, Vignette, XML, WML, WTVML, Java, VB, OML (OpenTV Markup Lang.)
  • Development & Maintenance of Project/Programme Plans
  • Release management, quality assurance and project customer communications
  • Development of Functional Specifications and test plans
  • Issue/Risk/Dependency Management and Change Control Management & scope containment
  • Assisting with negotiation of Commercial & Service Level Agreements
  • Chairing Project Review Meetings & Progress Reporting to team and Project board / Steering group
  • Facilitation of JAD workshops/ Brainstorming sessions project presentations
  • Liaison and compliance with PMO quality standards and peer review including working to achieve CMM accreditation
  • Analysis, design and implementation of Sharepoint
Jan 1999 - Mar 2000

Senior Project Manager, IT Infrastructure

EDS

Responsibilities: to lead and manage the successful development and deployment of all Infrastructure projects for British Energy by creating and updating PIDs, project plans, Change logs, Issues logs and Risk register; chairing and running weekly project meetings, writing minutes; preparing weekly status reports, providing technical input, management of systems testing and UAT. Project Team Management (15). Working with In-house Application Development teams to ensure smooth project implementation. Delivery of the following:

  • NT4 SP4 deployment
  • Office 97 SR2 for 4000+ users at 8 British Energy (BE) nuclear waste sites using SMS 1.2.
  • Migration from BackupExec to ArcServeIT
  • Migration of Dr Solomon’s to Netshield across multiple sites.
  • Development of Y2K Business Continuity Plan (BCP) for British Energy
  • Disaster Recovery coordination; management of re-location of DR site as well as managing office re-location.
  • Introduction of support tools to manage project and staffing resources.
  • Travel to nationwide client sites
Sep 1997 - Dec 1998

Project Manager, IT Education

London Borough of Hammersmith& Fulham (LBHF)

Responsibilities: Creation of standard server, workstation and laptop configurations and selection of a single vendor solution; followed by Desktop / Server migration to Windows 95/Office 97 for 36 schools inc. Network installation, configuration of users (using NetWare) and all follow up training; inventory and audit management; implementation of anti virus and backup policies, initiating & developing server & workstation standards.Staff management (4+).Provision of IT, Personnel Management and financial advise to Head Teachers and School Governors.

Education

Education
Jan 2000 - Present

Personal Development

University of Life
1991 - Present

Institute of Chartered Secretaries and Administrators

ICSA

4-Year Post Graduate qualification incorporating the following Key Subjects:

  • Information Systems
  • Personnel Management
  • Business Law
  • Financial Accounting
1986 - 1988

Ordinary National Diploma

Ogun State Polytechnic

The art of Journalism