• Flint Michigan

Hannah DeHaven

Customer Service and Sales Representative

Work History

Work History

Unit Field Trainer/Insurance Agent

Jan 2012 - Jun 2015
  • Trained and managed new agents to build the necessary skills to be a productive agent,
  • Set and hit quarterly goals for the personal and team production
  • Held accountable when necessary and promoted team enthusiasm
  • Responsible for office management
  • Expert in customer service and relations, had to build confidence and good relationships with new and old clients
  • Utilized cold calling, door knocking and referrals
  • Worked on 100 % Commission


2010 - 2012
Sharks Club/Spring Meadows
  • Served customers food and drinks
  • Ensured customers were having a joyful experience
  • Customer Service and Time Management were the most important skills learned and used
  • Maintained a positive and professional appearance at all times

Secretary/Office Manager

2010 - 2011
Jay Kim Welch Law Office
  • Called and serviced clients in any way possible
  • Scheduled Appointments 
  • Invoice/Accounts Receivable
  • Responsible for maintaining office supplies
  • Typed up legal Documents


Jun 2009 - Present
  • Cold called potential candidates to come in for interviews
  • Followed up through the licensing and hiring process
  • Started in high school during Summers
  • Continued after leaving Insurance Agent position



  • Licenced in Michigan

Customer Service/ Administration

  • 5 Plus years of experience 

Adaptable & Flexible

  • Able to work independtly, part of a team or as a leader

Self Starter/ Positive & Enthusiastic

  • Energetic and hardworking