Lead Technical Writer V - GlassFish Application Server
- Architected websites/wikis for Performance Monitor, SocialSite, and Update Center projects that lead to effective open-source community development in a central location. - Designed and developed task-based online help for the GlassFish Administration Console JBI module that aided in the adoption of the JBI open-source community. - Redesigned the structure of the online help system for GlassFish v2 creating task-help and reference-help modules resulting in clearer, concise help that met customer needs. - Defined and standardized on an intranet web structure for each project to establish unified content between sites leading to customer satisfaction with our websites. - Create team blog site that provided timely communication with GlassFish developer community.