Hamza Azim

Facilities Manager

  • London

Enthusiastic and ambitious professional armed with diverse experience.

I possess exceptional interpersonal skills and thrive in dynamic environments where I can exhibit my creative intellect and demonstrate my commitment to analytical problem solving.

Highly efficient team worker and equally confident in taking up a leadership role.

Work History
Work History
Oct 2014 - Jun 2015
Facilities Manager
- ROCKET INTERNET (ZipJet)
  • Established the facility model- Evaluating and implementing adequate times for pick-ups and drop-offs. Ensuring sufficient time allocated for the cleaning cycle whilst ensuring turn around time of 24 hours
  • Managed the accounts for facilities. Responsible for settling accounts, processing payments and refunds.
  • Within the first month, I signed partnerships with 3 London based facilities. My strong negotiations with the suppliers resulted in 11% increase in revenue
  • First point of contact for facility, conducted weekly meetings with facility partners, site visits and held responsible to ensure high-quality standards and ensuring effective communication channels. Also conducted mystery quality checks beforehand to ensure high-quality standards
  • Training and development of project staff to ensure extensive product knowledge and clarity over project goals and objectives
  • Assist in managing the scope of the project and ensuring on-time project delivery. Ensuring Risk mitigation strategies and strong project planning. This resulted in launching the project in 63 working days (quickest launch in the history of rocket internet ventures)
  • Maintained constant communication with the project team manager to report progress, identifying potential risks and allocating resources
Jun 2011 - Jun 2013
Relationship Manager
Barclays Bank
  • Increased the deposit base significantly by 18% due to planned marketing calls and approaching
  • High net worth individuals, professionals, executives and large entities for account opening.
  • Followed a focused sales strategy and a customer referral drive in order to achieve the target
  • Ensured high-quality service by providing service standards and monitoring customer queries and to produce complaint free services to the customers resulting in just 2% complaint rate for over 6 consecutive months
  • Offered customers prompt, efficient services and resolving their problems. Update them with latest developments such as new products, rates etc. Also explain the advantages of maintaining a relationship with us and guide them about our products
  • Maintained a portfolio of £ 2.7m and above 700 accounts
  • Effectively implemented KYC initiatives and safeguard the bank by monitoring A/C opening procedures and ensuring to comply with Group compliance, SBP recommendations and internal audit
Mar 2009 - May 2009
Finance & Admin Assistant 
United Nations Development Programme (UNDP)
  • Responsible for arranging meetings and workshops
  • Research support for various purposes to the Monitoring & Evaluation Specialist
  • Assist Admin and finance officer in the preparation of payments requests/travel                     claims and for processing the payments.
  • Provided assistance to the Admin and finance officer in the preparation of payments requests/travel claims and for processing the payments
Education
Education
Sep 2013 - Jul 2014
Masters in Programme and Project Management
University of Warwick
Sep 2008 - Jul 2011
BSc. Hons International Business
Brunel University
Skills
Skills
Highly determined to make things happen and constantly looking for efficient ways of doing things
Ability to act on initiative, identify opportunities and proactive in putting forward ideas and solutions
Manage time effectively prioritizing tasks and able to work to deadlines
Adapt quickly to changing situations and environments
Highly determined to make things happen and constantly looking for efficient ways of doing things