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Summary

I have built computers for myself and others, not including simple hard-drive swaps. In my last position, I was responsible for the purchase, setup and maintenance of the computers and small, home-office style network. My specialty is desktop support with a minor in customer service. Give me an executive with a desire for the latest and greatest, and I'll have a system built for him as soon as I get the parts. Give me a person angry their system doesn't work, and I won't stop until I know how to resolve the problem.

Work experience

Apr 2005Jan 2009

Center Manager

AAMCO Transmissions

Responsible for purchasing decisions, including but not limited to PC and networking hardware/software.

Installation, maintenance, and repair of PC/networking hardware and software.Sales PayrollCustomer Service, Retention and Development.

Jun 2003Apr 2005

Supervisor

Assist Corporate Tech Support in maintenance and upgrade of systems, as well as troubleshooting

Customer Service

Develop and Implement promotions to increase reservations and magazine subscriptions

Education

19982000

Business Ethics/Philosophy

City University of New York-Brooklyn College