I have built computers for myself and others, not including simple hard-drive swaps. In my last position, I was responsible for the purchase, setup and maintenance of the computers and small, home-office style network. My specialty is desktop support with a minor in customer service. Give me an executive with a desire for the latest and greatest, and I'll have a system built for him as soon as I get the parts. Give me a person angry their system doesn't work, and I won't stop until I know how to resolve the problem.
Apr 2005 - Jan 2009
Responsible for purchasing decisions, including but not limited to PC and networking hardware/software.
Installation, maintenance, and repair of PC/networking hardware and software.Sales PayrollCustomer Service, Retention and Development.
Jun 2003 - Apr 2005
Assist Corporate Tech Support in maintenance and upgrade of systems, as well as troubleshooting
Develop and Implement promotions to increase reservations and magazine subscriptions