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Summary

I'm an Avionics Technician graduated from Sudan University of Science and

Technology 2011, specialized in Aircraft Avionics Maintenance, 2008 batch. And I am a

Cisco Certified Network Associate Routing & Switching and recently I have completed

CCNP R&S course.

Work History

Nov 2015Present

Data Entry Clerk

Al-Mohileb Holding Company

Recording day by day data.

Issuing daily & monthly reports.

Maintains data entered and recover when required.

Aug 2015Sep 2015

Call Center Agent

Morgan Co. Ltd
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
May 2015Jun 2015

Call Center Agent

Sudatel
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues
  • Fulfills requests by clarifying desired information

Education

Sep 2005Jul 2008

Natural Science

El-sheikh Abdul-Aziz bin Baz

GPA 94.3%

Certifications

Dec 2014Feb 2015

CCNP Routing & Switching

kiwi Training Center
May 2014May 2017

CCNA Routing & Switching

Cisco Systems
Dec 2014Present

ICDL - International Computer Driving License

ECDL Foundation
Sep 2014Oct 2014

Strategic Planing

High Level Aviation Academy - Continuing Studies Center
Sep 2014Sep 2014

Thinking Skills

High Level Aviation Academy - Continuing Studies Center
Sep 2014Sep 2014

Neuro Linguistic Programming

High Level Aviation Academy - Continuing Studies Center
Sep 2014Sep 2014

Basic of Occupational Health & Safety

High Level Aviation Academy - Continuing Studies Center
Aug 2014Aug 2014

Project Management Professional Concepts

High Level Aviation Academy - Continuing Studies Center
Preparation Course
Aug 2014Aug 2014

Effective Communication Skills

High Level Aviation Academy - Continuing Studies Center

Computer Skills

  • Proficient in Microsoft Office, Word, Power Point, Excel, Access.
  • Cisco Routers & Switches Design, Implementation and Configurations.
  • Windows XP, 7 and 8 Using and Troubleshooting Skills.
  • advanced search techniques using the Internet search engines.
  • Typing/Keyboarding Skills.

Languages

  • Arabic: Fluent (Native).
  • English: Reading: Fluent.    -    Writing: Fluent.    -    Speaking: Intermediate.

Interests

Sports, Travel, Electronics, Aviation.