Ukrainian Native speaker
Russian Native speaker
Kallithea ,Dimosthenous 19 17671 Athens, Greece
I am a reliable, positive and hardworking individual, who always strives to achieve the highest standard possible in any given task. I possess excellent communication skills and I have the ability and experience to interact with a wide range of people. I am an adaptable person and I enjoy acquiring new skills. I can work very well under pressure and I have customer service experience in various areas. My career objective is to succeed in an environment of growth and excellence and perform a job which provides me with satisfaction and self development and help me achieve my personal as well as professional goals.
Provide a warm welcome to the guest of the hotel
Interact with guests in the lobby, directing them to their destinations and assisting them
Complete check-in and check-out procedures
Handle guests' inquiries and complaints and ensures that they are resolved quickly, courteously, professionally and to the guests' total satisfaction.
Promotions for the company in Eastern Europe
Communicating with the owners of firms in the business forum
Attending meetings for closing deals and interpretation (Russian - Greek - Ukrainian)
Preparing daily reports about payments
Handling customer queries (phone, e-mail ).
Analysis of financial statements (balance sheets )
Welcoming guests as they arrive; thank guests upon their departure from the venue
Estimate wait times for guests, monitor the guest waiting list, and ensure that the needs of the guests are met while they are waiting
Answer the telephone, booking reservations
Assist with other duties when necessary, such as peak service times